Receptionist - UAE National

Job description / Role

Line of Service
Internal Firm Services

Specialism
Business Recovery Services

Management Level
Associate

Job Description & Summary

Job title : Receptionist

Reports to : Office Manager or Office Services Senior Associate/Associate

Primary duties and responsibilities :

Financial
- Adhere to the allocated budget for the administrative function of the office.

Customer
- Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately
- Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.

Internal Process
- Assist with visitor check-in process.
- Maintain visitor and caller logs.
- Coordinate with mailroom for outside delivery/courier services with the help of Office administrators.
- Answer queries from visitors and callers, and refers them to the appropriate person.
- Perform general maintenance of the reception area.
- Co-ordinate with Security where relevant.
- Support office manager in events planning and organization.
- Act in accordance with regulations.
- Perform other administrative duties as required.

Learning and Growth
- Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met.
- Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.

Requirements

Education
- High school certificate (equivalent) or Bachelor's degree.

Language
- Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus.

Overall Experience
- Min 3 years of experience in customer service related role such as front desk or receptionist role.

Specific Skills
- Experience with a professional services firm is an advantage.

Knowledge and Skills

- Strong organizational skills
- Excellent oral communication and interpersonal skills
- Must possess a professional telephone manner
- Demonstrated ability to work under pressure
- Demonstrated ability to work on own initiative
- Demonstrated team player
- Must possess a warm, friendly and professional demeanor
- Basic PC skills on excel and word
- Basic keyboard skills (at least 25 wpm)

About the Company

At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.