Recreation Receptionist

Job description / Role

- To ensure the highest standard of customer care and services at all times incline with health club and Fitness brand, values and hallmarks.
- Welcome members and hotel guests on arrival.
- Comply with all company signing in and disclaimer procedures.
- Answer the telephone in a professional manner.
- To handle the guest queries and show them the Health Club facilities.
- Responsible for opening and closing reception.
- Ensuring reception and surrounding area is kept clean and tidy.
- Ensure towels are in ready supply for members and guests take towel to and from laundry as required.
- Ensure the implemented booking procedure for massage, squash and tennis bookings and other system are carried out effectively.
- To assist in the promotion of the Health Club by being involved in promotional activities and telephone inquiries/ follow-ups.
- Assist or up selling of memberships and pro-shop sale and equipment rentals within the health club.
- To handle the micros system and cash register in the health club.

Requirements

Knowledge of:
- English usage, spelling, grammar, and punctuation
- Office methods and equipment including filing systems.
- Organization, procedures and operating details of the Parks & Recreation Department.
- Full range of products and services provided by the department.
- Scheduling procedures.
- Work non-standard shifts, including evenings and weekends.

About the Company

Our portfolio of upscale UAE hotels offers a selection of luxury city and resort properties, each reflecting the individuality and distinctive style of the local traditions. Guests at each destination will encounter the international ambience and superb service today’s traveler has come to expect.

Luxury accommodation and facilities are complemented by culinary choices from the region as well as international favourites. Most UAE resort hotel properties offer above average sized rooms along with the full range of modern comforts and amenities.