Regional Operations Manager - Mandarin Speaking

Job description / Role

We are looking for a Mandarin Speaking Regional Operations Manager to oversee the performance and efficiency of express delivery service points within the assigned region. The ideal candidate will be responsible for ensuring service quality, cost control, operational standardization, and managing a diverse blue-collar workforce.

Key Responsibilities:

- Ensure operational quality and compliance across regional delivery service points, addressing any issues proactively.
- Monitor cost performance and implement effective cost-reduction initiatives to improve efficiency.
- Enforce standardized operating procedures to minimize penalties and enhance service consistency.
- Manage and oversee the foreign blue-collar workforce within the regional delivery network.
- Drive the execution of key operational initiatives and support business objectives within the region.

- 6+ years of experience in the express delivery or logistics industry, including 2+ years in team management and 1-3 years of experience managing an overseas blue-collar workforce.
- Strong problem-solving and decision-making skills, with the ability to thrive in a fast-paced environment.
- Excellent analytical and logical thinking abilities.
- Proficiency in Excel and other office software.

If you have a strong background in logistics operations, leadership, and cost management, and you're ready to take on a dynamic role, we’d love to hear from you!

About the Company

Guildhall is the most respected HR & Headhunting Consultancy in the MENA Region.

With deep, extensive knowledge of HR & Recruiting in the region, Guildhall has become a trusted partner of choice for candidates and clients. Starting from an exclusive recruitment agency in Dubai - UAE, Guildhall has grown into an elite service with the ability to cover vacancies in across MENA and Asia-pacific.

Offering tailored Career Sessions and an innovative industry-first membership program designed to save money on core services.

Guildhall is the partner of choice.