Regional Retail Manager

Job description / Role

Who we are
With its world-renowned collections of men's and women's fashion, Givenchy has been sensuously reinterpreting the codes of elegance, sophistication and femininity since it was founded in 1952.
Casual chic, aristocratic elegance and femininity all combine in the timeless world of Givenchy. Its style is the signature of Hubert de Givenchy, who established his own haute couture House at the beginning of the 1950s. Combining finesse, discretion and elegance, he ensured his designs and ateliers rose to the top and played a key role in international fashion.

In June 2020, Givenchy opened a new chapter in its history with the appointment of Matthew M. Williams as Creative Director of women’s and men’s collections.

What you will be doing
Working as a Regional Retail Manager you will be responsible for ensuring that Store Directors/Managers maximize the commercial performance of their boutiques and deliver exceptional Guest Experience. You will also be responsible for establishing a bridge between back-office and their network of stores which they control/audit on a continuous basis and implement corrective solutions and actions.
• You will understand the brand strategy and cascade within your given network
• In conjunction with Marketing, ensure the full implementation of the of marketing and CX strategies and programs
• Implement Brand guidelines taking in consideration each market specifications
• Agree on a yearly calendar of sales with commercial team
• Control discount and margins to insure constant business profitability
• Follow up periodically on the sales figures per line and stock at hand (Sell-Out)
• Manage potential shortages, review orders and inform merchandising team on the status
• Record, monitor and analyze market trends, competitors activities
• Provide commercial with quantitative and qualitative reports using data from market studies and in-house system
• Define sales target per sales team member
• Manage the P&L for the brand at hand
• Monitor the performance of the brand and send recommendation
• Manage the organisations' resources within budget guidelines
• Provide prompt, thorough, and accurate information to keep management appropriately informed of the brands financial position
• Develop and motivate team members to ensure transfer of know-how and continuous positive work environment
• Monitor team members performance and provide formal and informal feedback and appraisal in order to maximise efficiency

Requirements

What you'll need to succeed
• Minimum 7 years experience in Retail sales, 3 of which in a leadership capacity
• Commercially driven and an omnichannel mindset
• Ability to lead by inspiring and animating teams
• Dynamic personality with strong collaborative skills
• Ability to strategize in order to drive results and adapt to any given situation
• UAE Market experience
• Strong understanding of the luxury landscape

What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.