Ref: HP905-408

Job description / Role

Employment: Full Time

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World's Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.

Job Purpose:

Responsible for providing data analytics support pertaining to regulatory and reporting requirements for PBG Business Risk function including ongoing due diligence(ODD), AML alerts ,Emirates ID - Expired & Missing and Expired Trade Licences, overdrawn accounts, unauthorized excesses, cheques returned due to non-sufficient funds and other risk reporting. Developing and implementing appropriate business processes, dashboards, reports, disciplines and schedules that deliver a holistic review of results, trends.

Principal Accountabilities:

• Analyse PBG Customer base on a monthly basis to identify Customers that are due for KYC on-going due diligence, due for ID documents update (EID, Passport, trade license)
• Coordinate with Business Risk team to complete the Gap Analysis and map the documents/ information requirements from ODD perspective
• Coordinate with IT team to ensure that the Customers due for Outreach are uploaded to Customer Portal
• Share the customer base at agreed frequency with Business Marketing team to trigger communication for ODD Outreach/ Reoutreach
• Manage the customer communication and outreach process as per CB UAE guidelines at agreed frequency
• Maintain a database at a Customer level with different stages of ODD as well as next ODD due date
• Publish regular tracking reports and dashboard on the progress of ODD for PBG Customers and share that with key stakeholders and PBG Management
• Identify Customers that require Consequence Management as part of ODD - applying and lifting of restrictions.
• Coordinate with IT and OPS to ensure seamless execution of the Consequence Management process as per the ODD policy guidelines.
• Working with IT Teams on ingestion of the Customer data post successful remediation so that customer records are updated with most recent information
• Perform semi-annual validation of the Customer Risk Rating model to ensure that the Risk Rating for PBG customers are accurate, Highlight any discrepancies for further analysis by Compliance team
• Support Business Risk team with other regulatory analysis and reporting requirements on AML alerts , Emirates ID - Expired & Missing and Expired Trade Licences, overdrawn accounts, unauthorised excesses, cheques returned due to non-sufficient funds and other risk reporting.
• Perform regular data quality assessment and data Gap analysis for all PBG Customers on boarded through different channels and identify any gaps from regulatory perspective that require remediation.
• Coordinate with internal and external parties to obtain updated Customer ID details where institutional data can be leveraged to update customer's ID details and expiry date such as Emirates ID, Trade License etc.
• Take ownership of managing such processes end to end.
• Prepare and publish a monthly dashboard for PBG Customers in terms of all regulatory aspects including ODD due, ODD progress, consequence management, expiring IDs, collected IDs, pending AML alerts etc. so that PBG Management can get a detailed view of all regulatory aspects pertaining to PBG.



Education and Experience:

• Bachelor's Degree in Computer Science/ Economics / Finance or Equivalent
• 6/8 years of relevant work experience in Business Intelligence / Analytics
• Strong analytical and programming skills (e.g. SAS, SQL, Python)

About the Company

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.

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