Relationship Executive

Job description / Role

• Recruit-G Global solution is hiring below position for our client in dubai:
• Responsibilities for Relationship executive : banking debt collection and recovery(UAE Process) :
• Contacting Debtors: Reach out to debtors via phone, email, or mail to discuss overdue payments and negotiate repayment plans.
• Negotiation: Utilize negotiation skills to agree on suitable payment arrangements and deadlines, while considering the debtor's financial situation and the organization's policies.
• Maintaining Records: Maintain accurate records of all communications, payment commitments, and any changes made to payment plans.
• Compliance: Ensure all debt collection activities comply with relevant regulations and company policies. This includes understanding and following fair debt collection practices.
• Research and Investigation: Conduct research and investigations to locate debtors who have become unresponsive or are difficult to reach.
• Communication: Collaborate with other departments within the organization, such as legal or finance departments, to escalate complex cases or seek guidance on legal matters.
• Reporting: Generate reports on debt recovery activities, providing updates on progress, challenges, and successes to the management team.

• Nationality: Indian
• Experience: Minimum 2 years in banking debt collection, recovery, or a related financial services role.
• Education: Bachelor’s degree in finance, business administration, or a related field preferred.

Skills & Competencies:

• Strong negotiation and persuasion skills to recover outstanding debts effectively.
• Excellent verbal and written communication skills in English.
• Ability to handle difficult conversations professionally while maintaining a customer-centric approach.
• Proficiency in MS Office and CRM software for maintaining records and generating reports.
• Knowledge of UAE banking regulations and fair debt collection practices.
• Strong analytical and problem-solving skills to assess debtor situations and propose feasible repayment solutions.
• Ability to work under pressure and meet collection targets.

Salary:
AED 3,000 to 5,000 per month inclusive of fixed allowances.

About the Company

Recruit-G by VTC offers boutique Human Resource Consultancy Services to its clients in India & Middle East in Financial Services, Investment firms (Traditional & Alternative), Banking, Pharma, Information Technology, Media, KPO, Real Estate, Oil & Gas and Law firms for Mid & Senior level positions.