Relationship Manager

Job description / Role

Description

Hex Trust, established in 2018, offers fully regulated institutional digital asset market services, custody, and staking to builders, investors, and service providers. Leveraging the expertise of veteran banking technologists and award-winning financial services leaders, Hex Trust continues to innovate with its proprietary institutional-grade platform, providing secure and integrated solutions. Hex Trust holds licenses and certifications ensuring 24/7 global coverage across Hong Kong, Singapore, Dubai, France, and Italy. This dedication is reflected in our significant growth, with offices in major markets throughout Asia, the Middle East, and Europe.

Position summary

Hex Trust is extending its market-leading custody, 24/7 OTC, and yield solutions to the private wealth segment—and we’re hiring top-performing Relationship Managers to lead this growth.

If you’re an experienced sales professional in digital assets or financial services, this is your chance to drive new client acquisition and revenue in a high-growth environment.

We want energetic, knowledgeable, and persistent individuals who can work independently, build strong relationships, and help take our business to the next level.

Duties & responsibilities

• Establish and grow long-term relationships with high net worth individuals (HNWI), family offices, and private wealth channels, contributing to increased AUM, trading volume, and product adoption
• Cultivate and expand partnerships with relevant distribution partners and intermediaries to further drive growth in AUM
• Lead prospect and client meetings, clearly articulating Hex Trust’s value proposition and capturing feedback for continuous improvement
• Identify cross-selling opportunities across trading, structured products, and lending solutions to deepen client engagement
• Oversee smooth onboarding and ongoing relationship management in collaboration with compliance, legal, and operations
• Deliver best-in-class, white-glove service—positioning Hex Trust as the most trusted partner for private clients and family offices in digital assets

Requirements

• 3–8 years of experience in relationship management, private banking, wealth management, and/or institutional or crypto financial services
• Demonstrated success in growing AUM and managing sophisticated private clients or family office accounts
• Strong knowledge of financial markets and investment products; digital asset familiarity required
• Proven ability to deliver high-touch, client-first service in a demanding environment
• Excellent communication, presentation, and negotiation skills with credibility in front of senior stakeholders
• Entrepreneurial, adaptable, and proactive in identifying solutions and opportunities
• Fluency in English and Arabic is required
• Candidates who do not tick all the boxes are still encouraged to apply; those with less experience will still be considered for the position but with relevant adjustments to seniority

Benefits

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain and crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive and inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our H.E.X. culture:

• Heart
• Empowerment
• Xcellence

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Competitive salaries and bonuses
• Generous amounts of paid time off (including leave for birthdays, work anniversary, and mental health, etc.)
• Access to corporate discounts and exclusive employer perks
• Medical and retirement plans
• Professional learning and development opportunities
• Elevate your work using cutting-edge technology
• Fun and friendly office spaces in Hong Kong, Singapore, Dubai, and Vietnam
• Regular company and social events

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.