Reservation Agent - Customer Service

Meshico Group

Dubai, UAE

Posted
Ref: SP540-15

Job description / Role

Employment: Full Time

- The primary function of reservations agents is to handle all aspects of table reservations for guests.
- Create and maintain reservation records.
- Provide information to potential guests by converting to sales from the incoming calls and coordinating details of each booking to concerned restaurant locations to ensure guest satisfaction.

Requirements

- UAE experience is a must with prior hands-on exposure to phone bookings and customer service.
- English and Arabic language, Spanish is a plus.
- The primary function of reservations agents is to handle all aspects of table reservations for guests.
- Create and maintain reservation records.
- Provide information to potential guests by converting to sales from the incoming calls and coordinating details of each booking to concerned restaurant locations to ensure guest satisfaction.

About the Company

We are inspired in the Mexican territory, its parties, its folklore and its Mexican Gulf beauty.

Our chefs retake the culinary techniques that have prevailed for centuries in our country and give it a contemporary twist to present to the cosmopolitan city of Dubai.

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