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Reservations Agent for a Luxury Golf Club

A Leading Recruitment Agency in UAE

Dubai, UAE

Ref: RP713-1620

Job description / Role

Employment: Full Time

Reservations Agent up to 3.2k Aed for a Luxury Golf Club in Dubai

• Meet requirements of customers from all market segments under his/her responsibilities and provide “just in time” delivery of services
• Coordinate with the golf clubs with regards to bookings and status/requirements associated with it
• Follow up on billings for clients both overseas and local bookings
• Coordinate with the accounts department regarding payments done by credit card, bank transfers and cash/cheque
• Together with Department Supervisor, work on developing standard operating procedures in line with company’s standards
• Ensure sales productivity and customer satisfaction
• Initiate excellent rapport with the Reservations Team of all golf clubs
• Must be capable of doing Month end reports and No show reports
• Monitor all online reservations for public, contracted agents and any other market segment introduced

Requirements

• Minimum 2 years of experience in the same role
• With experience working in a 4 or 5 star hotel or any travel-related organization is preferred
• Strong verbal and written communication skills
• Can maintain positive and courteous attitude
• Excellent communication and customer service skills

About the Company

A leading recruitment agency in UAE.

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Reservation Agent salaries in UAE

Average monthly compensation
AED 3,500

Breakdown available for industries, cities and years of experience