Restaurant Manager

Job description / Role

- Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
- Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Make employment and termination decisions.
- Fill in where needed to ensure guest service standards and efficient operations.
- Continually strive to develop your staff in all areas of managerial and professional development.
- Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
- Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
- Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
- Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
- Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
- Develop, plan and carry out restaurant marketing, advertising and promotional activities and campaigns.

Requirements

- Be able to communicate and understand the predominant language(s) of the restaurant’s trading area.
- Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
- Possess excellent basic math skills and have the ability to operate a cash register or POS system.
- Be able to work in a standing position for long periods of time (up to 5 hours). -
- Be able to reach, bend, stoop and frequently lift up to 50 pounds. -
- Must have the stamina to work 50 to 60 hours per week

About the Company

Based in Dubai, "GLEE Hospitality Solutions" is a collaboration of industry experts with broad knowledge and expertise in developing, launching, and operating restaurants. We at "GLEE Hospitality Solutions" are consultants, operators and equity holders in restaurants. With their diverse backgrounds, experience, and understanding of the global marketplace, the partners of "GLEE Hospitality Solutions" offer more than 30 years of combined experience in restaurant/hotel management, food and beverage, business development, operations, and sales and marketing.

In collaboration with world-class designers, "GLEE Hospitality Solutions" have opened numerous restaurants, and are now introducing their experience and knowledge to the UAE marketplace in prime locations with a focus on exciting menus, fresh ingredients, contemporary design elements, and a well-trained, amicable, and approachable staff.