Restaurant Manager

Job description / Role

What is in it for you :

- An opportunity to be with world's preferred Hospitality Company.
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies and the opportunity to earn qualifications while you work.
- Opportunity to develop your talent and grow within your property and across the world.
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21.

What you will be doing:

- Responsible for all areas of guest service and core standards including the creation of new ideas to assist with the continued development in food and service offerings.
- Daily supervise, coordinate and direct all colleagues
- Maintain high staff morale and team spirit within the department
- Lead and coach all colleagues and leaders in the department
- Overall recruit, staff and schedule ensuring adequate staffing levels to satisfy guest needs
- Create and implement colleague-training initiatives.
- Implement and train on all service standards.
- Create and implement a preventative cleaning and maintenance program
- Adhere to all budget guidelines.
- Work together with the culinary & stewarding team to ensure that all food service meets and exceeds guest expectations; promote teamwork as a strong component of the daily service culture.
- Creation and implementation of guest preference programs.
- Monitor and continuously develop food & beverage controls.
- Monitor and analyze the levels on the quality of service, guest satisfaction, colleague satisfaction, operating equipment, and grooming standard.
- Conduct training, promotional plans, interviewing, employee orientation and job performance management.
- Participate in service as necessary in accordance with restaurant needs, especially during peak hours.
- Control stocks for daily use in the outlet to ensure service requirements of the area met.
- Create and innovate new ideas and promotions to generate revenue.
- Liaise with Sous chef and chief steward to ensure exceptional work standards.
- Ensure a safe and healthy work environment.
- Maintain the outlet's immaculate level of cleanliness as well to ensure all maintenance needs are looked after.
- Participate in the preparation of the food and beverage department budget and goals.
- Schedule guest reservations and arrange for private functions or special events.
- Attend and participate in the daily food and beverage meetings.
- Check opening and closing duties assigned to all colleagues.

Requirements

Your experience and skills include:

- At least 4 years experience in same position.
- Good communication skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable & Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.