Restaurant Manager - Oriental Background

Job description / Role

The restaurant manager is responsible for managing the daily operations of our restaurant, including the selection, development and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies.

The core responsibilities include the ability to:

Work with food and beverage staff to ensure proper food presentation and proper food-handling procedures.

• Oversee the dining area, supervise food and beverage service staff in accordance with operating policies that he or she may help establish.
• Schedule periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
• Ensure product quality and great service.
• Check quality of deliveries of fresh food and baked goods.
• Quick check on FOOD QUALITY, Municipality Health cards and Hygiene cleanliness.
• Assist in planning regular and special event Menu

Create a positive team atmosphere among Team Members.

• Maintain records of staff in a periodic manner and operating costs.
• Provide feedback and coaching to the Team regularly.
• Understand building capability through cross training
• Treat all team members fairly, with respect.
• Set high standards for appropriate team behaviour on shift.
• Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records.

Drive sales to maximise budgeted revenue

• Incentivise team members to maximise sales and revenue.
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures.

Capable of handling irritated customers with a friendly/calm attitude.

• Seek, listen and handle guest complaints in the restaurant.
• Show enthusiasm about guests within the restaurant.
• Evaluate guest satisfaction levels with a focus on continuous improvement.

Take Ownership of issues or tasks and also give detailed updates to the Operations Manager.

• Flexibility in dealing with changes/problems (e.g., being short staffed).
• Effectively forecast restaurant needs and be environmentally aware.
• Shift priorities and goals as work demands change.
• Prioritize tasks effectively to ensure most important tasks are completed on time.
• Delegate and follows-up effectively.
• Effectively identify restaurant problems through reports and can ideate & execute to resolve the same
• Proficient in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.

Requirements

Proficient in Point of sale (POS) software, inventory software, Restaurant guest satisfactory tracking software etc.

Please note we are looking for candidates with an Oriental Background.

About the Company

Incepted in the late 70's, Ghobash Group has become one of the resilient business conglomerates in UAE. The privately-owned group has expanded to geographies across the Middle East, Asia, Africa and Europe through its diversified business arms.

Focused on growth through value-creation, Ghobash Group has advanced with successful milestones over the years in its business industries: Technology, Chemicals, Engineering, Oil & Gas, Water, Energy, Pharmaceutical, Retail, Trading and Real Estate.

CNS, GCG Office Imaging, Tawazon Chemical, E&I Emirates, GCG Engineering Services, Arabian Ethicals, Ataya Fashion, Prime Hospitality, and Makeen Properties. The Group has also formed Joint Ventures over the years such as Sahara Center sustaining its momentum of successful milestones throughout the years.

Sustainability, innovation, diversification, and ownership are amongst the key values the Group has been practicing for decades. Working with partners, who share the same values, the Group has added value throughout the years through profitable investment opportunities in both the private and public sectors.

In depth experience, combined with a granular knowledge of the regional economy, enables Ghobash Group to identify, and provide access to the best business opportunities across the region.

Committed to diversified growth, Ghobash Group is headquartered in the United Arab Emirates and services through its offices and factories in Saudi Arabia, Oman, India, Iraq, and Africa.

The Group values its people as family and its customers as long term partners. Embracing excellence yet keeping it personal is a key strength of the Group which is a characteristic that has not faded since its inception.

Driving success through its people and partners, with its diverse business arm, Ghobash group aims to continue to grow adding value with every opportunity, every transaction, every employee life, every partner business, every community across varied geographies.

Together we make a difference.