Restaurant Supervisor

Job description / Role

• Minimum 4 years of experience as a Restaurant Supervisor in Dubai
• Preferably with experience in restaurants offering international, Arabic, or Middle Eastern cuisine
• Strong leadership and people management skills
• Ability to handle high-pressure situations and resolve conflicts efficiently
• Customer-focused with a passion for hospitality and service excellence
• Well-organized, with good time management skills
• Sound knowledge of health and safety regulations
• Proficient in POS systems (Micros preferred) and basic computer use
• Willing to work on weekends and public holidays

• Oversee and support front-of-house (FOH) team during shifts
• Ensure smooth day-to-day restaurant operations
• Manage staff training, performance, and discipline
• Handle customer inquiries and resolve complaints professionally
• Optimize table management and guest seating
• Maintain hygiene and cleanliness standards
• Assist with stock management and inventory control
• Ensure compliance with food safety regulations
• Collaborate with the kitchen team for efficient BOH-FOH coordination
• Manage billing processes and ensure transaction accuracy
• Submit daily reports and updates to the management

Salary:
AED 10,000 to 12,000 per month inclusive of fixed allowances.

About the Company

Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors.

Exciting opportunities and market insights will be regularly posted on this page. If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity.