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Retail Associate (12 Months Limited Contract - Renewable)

Dubai Parks and Resorts

Dubai, UAE

Ref: RP195-270

Job description / Role

Employment: Full Time

Building Fun

Join the team of the first LEGOLAND Park in the Middle East and help us create amazing experiences for families from around the world. At LEGOLAND Dubai we rely everyday on our Model Citizens (employees) in meeting our ultimate goal of bringing the LEGO values of creativity, imagination, learning, quality and fun to life and deliver truly memorable experiences to our guests.

With over 40 interactive rides, live shows and attractions you will be able to find a diverse range of career opportunities in one of the most unique and stimulating work environments you could imagine.

Come and work where work is PLAY. At LEGOLAND we make every child a HERO!

Play Your Part
Responsible for the assigned Retail locations. Performs a variety of duties related to display and sale of merchandise items; maintains retail area and merchandise in a safe, clean and orderly manner, maintains merchandise stock while meeting LEGOLAND Dubai sales goals and assuring sound employee and customer relations. Perform cash handling and opening/closing duties.

Main Duties

- Attend to all guests in a friendly, professional, efficient manner in order to achieve full guest satisfaction
- Promote up selling, link and suggestive selling of all merchandise in the shop in order to increase revenue
- Maintain stock levels in the shop at all times and ensure that goods are neatly displayed in order to increase revenue
- Update the list of items that guests are requesting additional to the available product range
- Have excellent product knowledge of the merchandise that is for sale in the retail outlets
- Pass on any guest complaints to management team for necessary action in order to ensure positive feedback is given
- Carry out cashiering functions in an accurate and professional manner in order to avoid discrepancies
- Assist the Retail team and Finance department with inventory counts on a regular basis in order to produce accurate and effective inventories
- Make a list of all items which need to be replenished at the end of the operating day and, if necessary during trading hours, in order to ensure that the retail outlet is fully stocked at all time
- Participate in re filling of display and visual merchandising as seen fit by the management
- Attend all scheduled trainings
- Maintain accurate time keeping on a daily basis
- Have an excellent knowledge of Dubai Parks & Resorts / Merlin Entertainments


Are You a Star?

In order to be qualified for this role you should possess the below criteria:

- One year of experience within a customer or guest service related field is preferred
- Knowledge of cash handling, inventory handling, and of point of sale (register) systems is helpful
- Ability to work with others in a team environment
- Effective communication skills required
- Self motivated and demonstrated initiative
- Dedicated to providing outstanding guest service
- Demonstrated ability to remain calm under pressure
- Ability to stand for prolonged periods of time
- Fluent understanding of computer applications including Microsoft Word and Excel, as well as basic understanding of inventory control systems
- Ability to lift and move up to 12kg, and in some cases to do so repetitively
- Ability to lift and move up to 12kg over your head occasionally

The Best Part of The Story

We offer a competitive salary and benefits package which includes; comprehensive medical coverage, life and accident insurance and other generous allowances.

We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.

About the Company

Dubai Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai Parks and Resorts articulates the Dubai leadership’s vision of positioning the emirate as a compelling global tourist destination.

The first phase of Dubai Parks and Resorts will comprise three theme parks: motiongate™ Dubai, Bollywood Parks™ Dubai, and LEGOLAND® Dubai. The development will also feature Riverland - a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014

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Associate salaries in UAE

Average monthly compensation
AED 6,000

Breakdown available for industries, cities and years of experience