Retail & Commercial Manager - Wear That

Chalhoub Group

Dubai, UAE

Posted
Ref: GP285-6136

Job description / Role

Employment: Full Time

On behalf of Wear That

We are seeking a dynamic and results-oriented retail and commercial manager to lead our styling department at Wear That. This leader will oversee day-to-day operations while driving commercial growth, managing multimillion-dollar revenue targets, and inspiring a large team of stylists to achieve excellence in client service and sales.

Key Responsibilities:

Commercial Strategy and Sales Growth
  • Develop and implement business strategies to grow revenue and increase customer retention.
  • Set and monitor monthly, quarterly, and annual sales targets aligned with company objectives.
  • Analyze commercial performance metrics and adjust strategies accordingly.
  • Lead cross-functional collaboration with buying, marketing, and operations teams to drive product success.
Team Leadership and Development
  • Lead, mentor, and inspire a large team of stylists, managers, and support staff.
  • Drive a performance-oriented culture through clear KPIs, regular reviews, and personalized development plans.
  • Build a succession pipeline by identifying and developing internal talent.
Operational Excellence
  • Oversee daily operations within the styling department, ensuring maximum efficiency and client satisfaction.
  • Develop and enforce operational processes that scale with business growth.
  • Drive continuous improvement initiatives related to customer experience, fulfillment, and service delivery.
Client Experience and Brand Representation
  • Ensure a premium, personalized client experience aligned with Wear That's brand values.
  • Partner with marketing to develop customer engagement campaigns and product launches.
  • Stay ahead of fashion and retail industry trends to innovate service offerings.

Qualifications and Experience

  • Proven experience managing multimillion-dollar revenue-generating departments in fashion, retail, or subscription-based models.
  • Strong track record of delivering commercial growth through sales and client engagement strategies.
  • Experience managing large teams in a fast-paced, data-driven environment.
  • Exceptional leadership, communication, and organizational skills.
  • Ability to balance strategic thinking with hands-on operational execution.
  • Passion for fashion and personalized styling.

We invite all applicants to apply. It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate, and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.

Department: Retail and Distribution
Role: Retail Manager

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.

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Commercial Manager salaries in Dubai

Average monthly compensation
AED 21,500

Breakdown available for industries and years of experience