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Retail Sales Assistant

Privilege

Dubai, UAE

Ref: NP684-08

Job description / Role

Employment: Full Time

- Greeting customers who enter the shop
- Involved in stock control and management
- Assisting customers to find the goods and products they are looking for, giving guidance and advice. 
- Communicate with customers and satisfy their needs and meet or exceed their expectations
- Responsible for processing cash and card payments 
- Maintaining high standards of visual merchandising; housekeeping in terms of cleanliness, display and stock rotation.
- Implements all merchandising as per the brand’s visual merchandising guidelines
- Building and maintaining customer relationships in order to build strong loyalty
- Building customers’ database and should be responsible for maintaining their own client database
- Reporting discrepancies and problems to the Supervisor 
- Balancing cash registers with receipts 
- Dealing with customer refunds
- Responsible for dealing with customer complaints
- Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc. 
- Receiving and storing the delivery of large amounts of stock
- Work with marketing manager to provide information about products, send photos of the boutique and outfits when requested, assist during fashion shoots in store or at different locations

Requirements

- Language Fluency: English, Russian or Arabic
- Current Location: UAE
- Nationality Preference: None
- Gender Preference: Female
- Age Range: 20 - 35
- Soft Skills and Personality traits: Customer service focus and good communication skills
- Integrity, honesty, flexibility, good energy levels and ability to deal with stress
- Creates a positive first impression on a client due to the energetic attitude and following the dress code
- University Qualifications: High School Certificate or equivalent
- Nature and length of previous experience: Previous retail experience or training
- Specialist knowledge: Basic understanding of customer service and processes 
- Understanding of basic sales principles
- Good product knowledge
- Basic administration skills
- POS

About the Company

Group of Companies involved in Luxury Retail, Investment, IT, Telecom, Consultancy and General Trading.

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Sales Assistant salaries in UAE

Average monthly compensation
AED 4,500

Breakdown available for industries, cities and years of experience