Retail Sales Representative

Job description / Role

We are looking for passionate and customer-focused Sales Representative to join our team at Pets Delight. You will be responsible for delivering excellent service, assisting pet owners with product recommendations, and ensuring the store is well-presented and fully stocked.

• Greet and assist customers, providing product advice and recommendations.
• Drive sales through upselling, cross-selling, and promoting loyalty programs.
• Maintain store standards, stock shelves, and ensure product rotation.
• Operate the POS system and handle transactions accurately.
• Support inventory control and participate in stock counts.
• Educate customers on pet care, nutrition, and new products.

• Previous retail/sales experience (pet industry experience is a plus).
• Passion for pets and willingness to learn about pet care.
• Strong communication and customer service skills.
• Flexible to work shifts, weekends, and public holidays.

About the Company

At Pet's Delight we pride ourselves on offering friendly service, the best in pet nutrition and the widest range of pet accessories at affordable prices. As pet owners and animal lovers ourselves, we have the welfare of our furred and feathered friends in mind when selecting products for our stores.