Revenue Analyst

Job description / Role

Key tasks
• Assist in the monitoring of correct system set up and reservation flow, data quality in order to support the Revenue Manager in taking strategic decisions, inventory and rate availability planning
• Should perform other duties assigned by superior(s).
• Involved in developing revenue initiatives on total revenue management inclusive of all revenue generating departments which could include finding data, planning and organizing reporting schemes, assist in drawing conclusions and commentary on various KPIs, analysis of comparisons
• Liaising and networking with a range customers, colleagues, suppliers and partner organizations
• Communicating with target audiences and managing customer relationships
• Involved in all e-commerce activities including rate structure and observation of rate parity and rate display on various online channels, B2B and B2C, content display, selling paths and customer buying experience
• Assisting when requested to social media campaigns, content, feedback and guest reviews management
• Assisting with various reports and statistics as requested by the Director of Revenue
• Assist and follows up with customer feedback related to the Reservations department
• Conducting market research/surveys, actively in marketing intelligence. Monitors competitors activities at all times
• Be actively involved in planning and executing of strategical actions and tactics agreed by the management under the supervision of the Revenue Manager
• Development and execution of the online activities to drive business including content updates
• Ensuring constant update of new technologies and strategies to ensure the brand remains at the forefront of online with the design
• Responsible to submit weekly report with detailed activities of undertaken actions
• Actively involved in suggesting ideas to enhance traffic in Rooms and all outlets including F&B & Spa
• Regularly review competitive websites in terms of product range, marketing, pricing, content, booker experience, competitiveness of sales conditions and rates

Requirements

Skills

Level of Education
• Bachelor / Licence

Areas of study
• Hospitality Management

Professional experiences
• 1 to 2 years

Languages essential
• English

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.