Job closed
Ref: RP434-21
Job description / Role
Main responsibilities:
• Assist with revenue maximization by reaching out to customers from EMEAA and USA to validate their reservation date
• Informing customers of cancellation policies as per their contracts
• Prompt coordination with Regional Sales Manager and Account Executive team in case a customer is at risk of cancelling an event
• Intelligence gathering and providing ad-hoc reports on cancelled and at-risk of cancellation events if necessary
• Reporting to: Senior Manager- Revenue Manager
• Duration: Temporary Contract (One Year)
• Working Hours: Monday – Friday from 12.00 pm to 08.00 pm
Requirements
Specialist knowledge:
• Experience with Microsoft Word, Excel, Outlook, and Internet Explorer
Soft Skills and Personality traits:
• Excellent verbal and written communication skills
• Ability to handle complaints and provide solutions quickly and follow up to ensure resolution
• Demonstrated ability to adapt and be flexible with changes
• Must be able to multi-task and prioritize daily workload
About the Company
Emirates CAE Flight Trainingwas founded in 2002, and is jointly operated by Emirates, a global connector of people and places, and CAE, a global leader in modelling, simulation and training for civil aviation and defence.
Located in Dubai, UAE, Emirates-CAE Flight Training is the result of CAE and Emirates joining forces to offer the highest-quality training to commercial airlines, business jet operators and helicopter operators in the Middle East, Europe, Africa and Asia. As a gateway between Europe and Asia, and the fastest growing economic hub in the Middle East, Dubai is an excellent location to train.
Emirates CAE Flight Training is an EASA Type Rating Training Organization (TRTO) and FAA part 142 approved centre. The centre has become recognized as a world-class facility for aviation training in the Middle East, and delivers safety and service excellence to clients across the industry.
At Emirates CAE, you will have the opportunity to work for a global leader in the delivery of training for the civil aviation, defence and security, and healthcare markets.
A cutting-edge technology company, CAE places customers and innovation at the center of its activities. This customer-oriented and innovation culture, along with the people who collaborate every day, make CAE a great place to work.
CAE is a world leader in providing simulation and modeling technologies and integrated training solutions for the civil aviation industry and defense forces around the globe. With annual revenues exceeding C$1.5 billion, CAE employs more than 7,500 people at more than 100 sites and training locations in more than 20 countries. We have the largest installed base of civil and military full-flight simulators and training devices. Through our global network of 30 civil aviation and military training centers, we train more than 80,000 crewmembers yearly. We also offer modeling and simulation software to various market segments and, through CAE’s professional services division, we assist customers with a wide range of simulation-based needs.