Room Attendant

Job description / Role

Hotel Overview:

Contemporary, modern and elegant 5-star accommodation, the Mövenpick Hotel Jumeirah Lakes Towers is based in one of the most dynamic locations in Dubai - Jumeirah Lakes Towers. Just off the famous Sheikh Zayed Road, the 168-room hotel is close to Dubai's thriving key business districts and commercial free zones, minutes away from the city's most iconic attractions and walking distance to Dubai Metro.

Overlooking tranquil lakes and the striking Dubai Marina skyline, the hotel offers its guests 3 dining and entertainment options, 7 meeting rooms, an outdoor pool and spa. Mövenpick Jumeirah Lakes Towers is highly convenient for business activities or leisure as suited for exploring one of the most exciting cities in the world.

Key Roles & Responsibilities:

- Overall cleaning of the guestrooms to include, but not limited to: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies, etc. as per brand standards.
- To use the cleaning in progress sign and keep the doors closed at all times, when making up rooms.
- To call room service for removal of trays/trolleys.
- Maintain proper usage of cleaning supplies and equipment.
- Take accurate room status reports at the end of the shift.
- Keep linen closets, supply closet and landing organized and clean.
- Empty vacuum cleaner each time when it is nearly full.
- Report any problems or questions to Supervisor assigned to your floor
- Offer assistance to guest and colleagues in a courteous manner.
- Use hands to lift, carry, or pull objects that may be heavy.
- Submit instantly and turn over to security any lost and found items.
- Take responsibility for reporting any rooms, which do not require service, DND, not slept in on assigned floor.
- To assist the Floor Housekeeper any mattress protector, blankets, bedspreads, valances in need of change.
- To report any suspicious person to Housekeeping office or security.
- Inform anything, which may be a Health & Safety hazard.
- Maintain excellent grooming and uniform standards.
- To report any equipment malfunctioning.
- Read, Understand and follow all department policies.
- Other duties as assigned.

Requirements

Qualifications:

- High School diploma, vocational training and/or 1 year work experience.
- Fluent in English (written & verbal) essential.
- Previous experience in luxury hotel environment desirable but not essential.
- Friendly and pleasant disposition with people interaction skills.
- High level of personal cleanliness and grooming.

Visa Requirements:

Please note that you must be eligible to live and work in Dubai.

Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.