RPA Support Lead

A Leading Agri-food Company In The UAE

Abu Dhabi, UAE

Ref: NP203-67

Job description / Role

Employment: Full Time

The RPA support lead will be responsible for all the aspects of supporting at first level and coordinate with the ITD to resolve the issues and also including the following activities

• First level point of contact for all RPA support related activities
• Understanding on how to read the codes for diagnosis & escalate to the development teams
• Knowledge of and ability to troubleshoot the issues and perform minor enhancements and fixes as a first level support
• Creating simple queries, running predefined scripts, configuration, security and interpreting logs and traces
• Understanding of various IT security concepts as they relate to production environments
• Provide advice and guidance to colleagues where required
• Participate in shift rotation (if required)
• On call during weekend and flexibility in scheduling with in a multi-disciplinary team structure but also independently
• Excellent debugging and trouble shooting skills and ability to perform any task on adhoc request
• Ability to work in a multi-cultural diverse environment
• Ability to handle the teams and provide the day to day status to the top management
• Manage multiple Bots based on the processing volumes
• Periodic health check of robotic resources and report weekly metrics and analysis

Requirements

Nationality: Any
Salary range: AED 8K To AED 10K
Education: Graduate Preferably In Computer Science
Language: English
Work Location: Abu Dhabi
Gender: Male
No of Vacancies: 1
Contract period: Unlimited

Specialist Skills / Technical Knowledge Required for this role:
• Strong interpersonal , verbal and written communication
• Experience of working in a RPA support role
• Should have managed the support related activities for at least 5+ projects using RPA
• Technically sound candidate with hands on minimal development experience in core OOPS
• Basic of hardware and networking or equivalent knowledge
• Windows OS knowledge
• Good knowledge of ITIL concepts
• Working knowledge of RPA software
• Intermediate knowledge of .NET framework
• Knowledge in Networking LAN/WAN, AD etc.

About the Company

A leading agri-food company in the UAE.

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Personal Assistant salaries in UAE

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