Sales Account Manager

Job description / Role

We are looking for a passionate Account Manager who will partner with and ensure the long-term success of our customers.

You will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Responsibilities:
• Operate as the lead point of contact for any and all matters specific to your customers
• Build and maintain strong, long-lasting customer relationships
• Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed

Requirements

• 2 years of account management or other relevant experience
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• BA/BS degree or equivalent

About the Company

German Imaging Technologies (GIT) was founded in 1999 with new, purpose-built premises in Dubai to produce toner cartridges for the Middle East and Africa. Since then, GIT has expanded significantly building in the Middle East's growing market for LaserJet consumables, being today the number one producer of toner cartridges in the region, and in the top fifty worldwide. (Recycler Trade Magazine, UK).

GIT has developed a significant brand identity and a loyal customer base founded on our insistence on meeting your needs with quality products, value-for-money prices, services and attentive customer support and after-sales service. A loyal customer base and expanding sales are the result. We now operate branches in Dubai, Abu Dhabi, Al Ain, Jebel Ali, Sharjah, Kuwait, Nairobi (Kenya) and Frankfurt (Germany), which is part of GIT's ambitious expansion programme which encompasses new sales offices in the Middle East and Africa.

The most important single ingredient in the formula for success is understanding the needs of our customers. We listen to what you need; we supply it promptly, and with an eye for quality at the best possible price.