Sales Administrator

Job description / Role

Overview

Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands, and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.

We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites, and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of international property awards along with strategic partnerships with companies such as Wyndham Hotel Group, Millennium Hotels, Emirates Airlines, and Jumeirah Hotels and Resorts.

To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award-winning sales and marketing tools, a state of the art showroom featuring Dubai's only virtual helicopter tour, and endorsements from a number of international sporting celebrities.

Job Description

• Ensuring the confidentiality and security of files and filing systems.
• Ensuring the company is operating securely and effectively.
• Coordinating office activities and operations to secure efficiency and compliance to company policies.
• Create and update records and databases with personnel, financial, and other data.
• Supervising administrative staff and delegating responsibilities to ensure performance.
• Receiving and processing communication channels, including email, phone, and physical mail.
• Conferring with accounting department to help make payments, process incoming invoices, and verify receipts.
• Providing administration support to Sales, Tele sales Managers, and Senior Management.
• Handle sensitive information in a confidential manner.
• Preparing SPAs and Airway bills as and when requested by Client Services.
• Maintaining credit card and cash logs.
• Updating CRM with payments for clients.
• Making sure all necessary approval is in place to proceed with deal registration in CRM.
• Making sure reservation forms and SPAs are always updated.

Desired Skill & Expertise

• 3-5 years of customer service and computer experience or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
• Must have excellent written and oral English language skills.
• Proficient with Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint). Microsoft Dynamics CRM experience preferred.
• Excellent oral and written communication skills, good customer service skills, ability to coordinate the daily activities of others, and type 50 WPM or greater.
• Additionally, general knowledge of word-processing, spreadsheet, and database computer software is required, as well as technical aptitude, good problem solving and organizational skills, and a willingness to accept new challenges.
• Ability to coordinate and perform several tasks at the same time.
• Must have excellent attention to detail.
• The role sometimes demands long working hours and working weekends.

Education

• High school diploma or above.

About the Company

The First Group is a British-owned international property development company based in Dubai. The focus is on delivering innovative overseas property developments and solutions to meet the demands of the international property investment market.

As an emerging property market specialist and one of the region\\'s leading independent serviced residential and commercial building developers, The First Group prides itself on offering clients quality off-plan developments, unrivalled services and pioneering products for the finest investment opportunities in Dubai and the Northern Emirates.

With over 20 years\\' experience in the international property market and unparalleled commitment to excellence in all areas, including construction, design, finish and service, choosing to invest with The First Group offers a reliable and secure investment in one of the world\\'s most lucrative property markets.