Sales and Marketing Coordinator

Job description / Role

Main Responsibilities:

- Maintain clear and easy to find reference/ filing system
- Ensure all correspondences are standardized and high quality remained
- Provide administrative support for the DOSM, Sales Managers & Sales Executive
- Carries out special project as assigned by Sales Manager and Sales Executive
- Ensure adequate stocks of office supplies and initiates requisitions for approval.
- Periodically update mailing address for existing corporate accounts and other database
- Monitoring system for attendance, annual leave, public holidays and sales calls.
- Prepares the Group Materialisation/Cancellation Report on a monthly basis.
- Takes full responsibility on updates of sales managers company details as provided.
- To provide weekly, monthly and annual reports if required.
- Assist in preparation of Corporate Agreements and group contracts.
- Assist in update and uploading production and contracts
- Attend daily line-ups and communicate daily challenges with the rest of the team.
- Ensures that sales personnels are updated with client enquiries and requests.
- Handles confidential documents, including accurate personnel file status of the department's employees, with strictest confidence.
- Assist on travel preparations and scheduling for DOSM & Sales Managers
- Works side by side with Sales Managers, F&B Coordinator, Reservations, Revenue and Front Office to make sure that group bookings and requests are met.
- Responsible of content generation and also manage all marketing/promotional/sales collateral development/production both off line and online and ensure that content is up to date and relevant
- Manage brand compliance for the hotel to grow the equity of the hotel and Accor brand across all channels
- Assist in the implementation of marketing programs and hotel reputation through all online channels of the hotels (websites, microsite, TripAdvisor, Social Media, and all online relevant platforms available etc.)
- Coordinate with the organizations advertising PR and creative agency in planning and implementing promotional activities, advertising campaigns, etc.
- Maintain advertising files - correspondences, press releases, magazine advertising, etc
- Works with the Sales department to maximize partner relationships in market and develop links and special offers.
- To increase the hotel's exposure in external communications networks, and build up a good working relationship with the national and local media.

Requirements

Level of Education
Vocational education

Areas of study
Hospitality Management

Professional experiences
1 to 2 years

Languages essential
English

Essential and optional requirements
- Desired candidate should have a minimum of 1 year experience in similar role.
- Must be computer literate with effective communication skills and an excellent command of written and spoken English.
- Should possess a strong character with a harmonious attitude to lead a multi-cultural team to reach the set goals of the department.
- The ideal candidate will be a hands-on professional with a passion for service quality and excellence.
- Outgoing, creative and eager to share the HEARTIST philosophy and Accor values with guests and associates.
- A solid understanding of the use of a range of social media platforms, particularly in relation to advertising/branding and customers
- Good skills in design software (Adobe Photoshop & Adobe illustrator) and basic knowledge of video editing tools, will be added value
- Access
- Excel
- Power Point
- Photoshop
- TARS

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.