Sales And Pricing Coordinator - Freight Forwarding Industry

The Sales & Pricing Coordinator plays a vital role in supporting the commercial activities by preparing competitive quotes, maintaining pricing databases, coordinating with carriers and suppliers, and assisting in sales-related activities. This role ensures timely and accurate responses to customer requests and contributes to the overall growth and efficiency of HLOG’s freight forwarding operations.

Key Responsibilities:
Pricing & Quotation Management:
• Receive and analyse customer inquiries for air, sea, and land freight.
• Coordinate with carriers, agents, and service providers to obtain cost rates.
• Prepare accurate and competitive quotations as per pricing policy.
• Maintain an updated rate database and monitor market rate fluctuations.
• Support pricing negotiations with service providers to ensure cost efficiency.

Sales Support:
• Assist the sales team with lead follow-ups, quote tracking, and customer coordination.
• Prepare customer presentations, rate sheets, and sales reports.
• Update the CRM system with client data, quote status, and pipeline information.
• Support customer onboarding and documentation processes.
• Help track KPIs and contribute to internal reporting dashboards.

Coordination & Communication:
• Liaise with operations, suppliers, and finance for quote validations and booking confirmations.
• Ensure internal alignment and timely communication of pricing or service updates.
• Act as a point of contact for clients for quote-related queries and clarifications.

Operational Backup:
• Provide support to the Operations Coordinator in shipment follow-up, documentation, and coordination.
• Step in during peak periods, staff absences, or when operational support is required.
• Ensure smooth handover and alignment between sales and operations teams

Requirements:

• Bachelor’s degree in Business, Logistics, Supply Chain, or related field.
• 2+ years of experience in freight forwarding, logistics, or shipping industry.
• Strong understanding of freight pricing across air, sea, and land.
• Proficiency in MS Excel and CRM tools (Salesforce or equivalent).
• Strong analytical, communication, and time-management skills.
• Detail-oriented with a customer-first mindset.
• Familiarity with operations and reporting tools / systems

About the Company

HLOG is a logistics solutions provider with locations in France and Cameroon, Africa. We are a team of individuals ready to assist you with commercial logistics, business transport, and individual moving and relocation assistance. Since 1972, we’ve provided logistics services to customers in various sectors.

Our company dedicates itself to upholding international and local standards to serve our customers better. We have an extensive team consisting of administrative experts, drivers and packers, and operations management.