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Job description / Role
- Achieve revenue targets (sales)
- Smile, assist, present products & sell to all customers following the customer service standards of the company
- Operate Point of Sale and handle financial transactions, efficiently & accurately
- Have product knowledge about the products available within Hamac Trading Establishment
- Work within a team environment
- Respond to customer comments, passing on suggestions and referring compliments / complaints immediately to relevant person
- Merchandise & replenish stock as per the guidelines
- Assist with deliveries and stock handling as per the guidelines
- Ensure processes are followed to minimize stock loss.
- Undertake cleaning & housekeeping duties
- Promote effective communication and adequate information flow Hamac
- Take responsibility for personal development and actively seek opportunities for improvement
- Continually develop an understanding of the company’s culture
- Flexibility of relieving/support other team/stores if required
- Ensure with full communication with Store Manager & Head Office Management
Requirements
- Experience in Customer Service
- Strong interpersonal skills
- Organizational skills
- Ability to have a strong customer focus
- Capacity to deal with high traffic of customers
- Native Male or Female Arabic speaker
About the Company
The foundation for AMZ Group was laid in 1999 with the opening of our first retail store. The motivation behind this was a strong personal passion for quality products and superior experiences. With this mindset of offering customers excellence as our guiding principle the group has continuously grown and diversified; in 2002 successfully branching into hospitality. Today AMZ Group consists of a diversified portfolio of businesses and is looking to grow even further through our 400 employees, whom all share a common passion for offering excellent services in a sustainable way.