Sales Associate - Fashion

Ahmed Seddiqi & Sons

UAE

Ref: OP937-32

Job description / Role

Employment: Full Time

The Sales Executive is responsible for promoting company products and services to customers with the aim of maximizing sales opportunities and providing exceptional service.

- Greets customers and identifies their needs.
- Describes product features and benefits. Demonstrates the use and handling of the product. Educates clients on brands quality standards and specifications.
- Advises customers on product ranges best suited to their needs. Answers customers’ queries to help them make a decision on the purchase.
- Provides information to customers on warranties, features, specifications, maintenance and care of products.
- Achieves targeted Mystery Shopping results by providing an exceptional shopping experience to customers and maintaining high standards of customer service and product knowledge.
- Ensures customers’ needs are met, complaints are resolved and customer service provided is of exceptional standard.
- Achieves sales targets by using sales techniques, up-selling and cross selling.
- Ensures promotions and pricing are accurate and in tune with company standards and policies.
- Computes sale prices and discounts as applicable. Maintains sales records. Receives and processes cash, checks, changes and credit payments and generate invoices and receipts.
- Packages and gift wraps customer purchase.
- Places special orders in line with company policy.
- Follows the store’s after sales processes and ensures full adherence to repair/return policies and procedures.
- Arranges and displays products in line with visual merchandising and brand guidelines.
- Participates in stock count/inventory in line with company Standard Operating Procedures.
- Adheres to loss prevention, inventory controls and standard operating procedures of the company.
- Maintains awareness of new product launches, promotional events and sales.
- Ensures interior and exterior of store are kept clean and maintained to company standards.
- Offers to take the customer’s contact details to complete the CRM database and establishes an on-going list with existing and potential customers to develop.
- Ensures timely stock replenishment with full adherence to receiving and transferring procedures.

COMMUNICATIONS & WORKING RELATIONSHIPS

Internal
- Store Managers
- Area Managers
- Wholesale Manager/ B2B Division
- Supply Chain & Logistics
- Visual Merchandising Department
- Marketing Department

External
- Customers

Requirements

- High School degree
- 2 years sales experience in a luxury environment or watches and jewelry sector.

Job-Specific Skills
- Excellent selling and customer service skills.
- Excellent communication and interpersonal skills.
- Excellent presentation skills

Competencies
- Customer focus
- Initiative
- Problem Solving abilities

About the Company

Ahmed Seddiqi & Sons is a family owned entity with a large portfolio of Swiss Watch brands. Thanks to its brand strategy and the vision of the late Mr. Ahmed Seddiqi, Ahmed Seddiqi & Sons has enjoyed a steady expansion since its inception in the late 1940s.

At the group, we believe that each employee contributes to the growth and success of the company, and this is evident with the strong and loyal workforce of 480 plus employees, some of whom have been with the organization since 1968.

Ahmed Seddiqi & Sons is the largest distributor of Swiss Brand watches in the Middle East. We offer world-class and exquisitely designed watches and jewellery. From a humble beginning of a single store in 1950s, today Ahmed Seddiqi & Sons portfolio consists of over 50 prestigious brands across 52 locations in the UAE.

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ERP Consultant salaries in Saudi Arabia

Average monthly compensation
SAR 7,500

Breakdown available for industries, cities and years of experience