Job description / Role
The Sales Associate is responsible for serving customers on the shop door and answering their needs in a timely manner in order to ensure a high level of customer satisfaction and achieve optimum sales results.
• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
• Assist customers in their purchases decisions by helping them select relevant and appropriate products, offering proper advice and suggesting gift vouchers when applicable
• Arrange and replenish on a continuous basis the shop shelves and ensure that the shop door and shelves are kept clean and dry at all times Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss Perform physical and electronic inventory of shop products on a regular basis as per Company guidelines in order to ensure accurate stock keeping
Specific for Fashion: Arrange and display received merchandise under the direction of the Merchandiser/Shop Manager; change tag prices of products during promotion periods or as needed
Specific for Fashion: Take measurements for any needed alteration, assign price according to set price list, ll the alteration book, and notify tailor of the amendments Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of releases, and as per the Department Manager recommendations
• Bachelor's Degree is a plus
• Fluency in English
• Proficiency in MS office
About the Company
Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.