Sales Consultant | Al Futtaim Automotive | FAMCO

Job description / Role

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

We are looking for a results-driven Sales Consultant for the HINO Trucks Division to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels, and profitability.

What you will do
- Achieve/exceed monthly/annual sales targets while maximizing the profitability of the business by focusing on both net sales and gross margin earnings. This includes utilizing discounts as a tool to close deals
- Contact prospective customers and assigned accounts within the designated territory
- Conduct regular customer/field visits to assess business requirements and maintain healthy relationships to ensure top customer satisfaction levels
- Qualify customers by understanding their requirements and interests; matching these to various models
- Demonstrate trucks by explaining characteristics, capabilities, and features, offering test drives, and explaining warranties and services
- Write sales orders, secure deposits, and process paperwork in accordance with established business policies
- Maintain a strong focus on customer satisfaction
- Attend all sales meetings and modular training sessions, refresher courses that introduce new products, and inform the Sales Manager/Branch Manager if additional training is required
- Provide sales management information by completing reports
- Ensure monthly overdue are not more than the agreed target.

- 3+ years of experience in a Commercial Vehicle sales role at a dealership
- Mandatory experience in Medium & Heavy Duty Trucks Sales in UAE
- Bachelor's degree or equivalent experience
- Very strong computer skills including Excel and Microsoft Office products

About the team

You will be part of a dynamic and collaborative team that is dedicated to achieving sales targets and providing exceptional customer service. The team values continuous learning and development, ensuring that all members are well-equipped with the knowledge and skills needed to succeed.

What equips you for the role

- Track record of exceeding previous sales quotas and goals
- Excellent customer service experience and strong communication skills
- Keen attention to detail with a commitment to solving complex problems
- Excellent selling, communication, and negotiation skills
- Outgoing and service-oriented attitude
- Solid time management and analytical skills are necessary
- Goal-oriented self-starter with the ability to thrive in a fast-paced and sometimes high-pressure work environment
- Willingness to work independently and as part of a team

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.