Sales Consultant - Al-Futtaim Automotive (FAMCO)

Job description / Role

Overview of the role

The sales consultant is responsible for meeting or exceeding the sales targets, all while enhancing the customer service experience and fostering strong, long-term relationships with clients.

What you will do

• Achieve or surpass monthly and annual sales targets, optimizing business profitability by focusing on both net sales and gross margin. Utilize discounts strategically as a tool to close deals effectively.
• Conduct regular customer visits and field assessments to understand business needs, ensuring strong relationships and high levels of customer satisfaction.
• Present and demonstrate trucks by clearly explaining their features, capabilities, and specifications. Offer test drives and inform customers about warranties and services.
• Maintain an unwavering focus on exceeding customer satisfaction across all interactions.
• Reach out to prospective customers and manage assigned accounts within the designated territory.
• Monitor and ensure that overdue payments stay within the agreed-upon limits.
• Participate actively in sales meetings, training sessions, and refresher courses, ensuring you are informed of new product offerings. Notify the sales manager or branch manager if additional training is needed.

Required skills to be successful

• At least 2 years of experience in a sales role within a commercial vehicle dealership.
• A valid UAE driving license.
• Previous experience with commercial truck or truck equipment sales is highly preferred.
• Familiarity with the UAE or GCC market is an advantage.
• Exceptional selling, communication, and negotiation skills.

About the team

In this role, you will be part of a dynamic, fast-paced team, directly reporting to the sales manager. The work environment is diverse and encourages collaboration.

What equips you for the role

• A bachelor's degree or equivalent experience.
• Strong proficiency with PC software, particularly Excel and Microsoft Office applications.
• Excellent customer service skills.
• Clear and effective communication abilities.

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia, and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing, and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment. What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.