Sales Consultant - Commercial Vehicle | Al-Futtaim Automotive | FAMCO - Hino Trucks

Job description / Role

About Al-Futtaim Group

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

Are you a results-driven sales professional with a passion for commercial vehicles? We are seeking a dedicated Commercial Vehicles Sales Consultant for our HINO Trucks Division. In this role, you will actively seek out and engage customer prospects, providing complete and appropriate solutions to boost top-line revenue growth, customer acquisition levels, and profitability.

What you will do

• Achieve sales targets: Exceed monthly and annual sales targets while maximizing profitability by focusing on both net sales and gross margin earnings. Utilize discounts as a tool to close deals.
• Customer engagement: Contact prospective customers and assigned accounts within your designated territory. Conduct regular customer and field visits to assess business requirements and maintain healthy relationships to ensure top customer satisfaction levels.
• Customer qualification: Understand customer requirements and interests, matching them to various models. Demonstrate trucks by explaining characteristics, capabilities, and features, offering test drives, and explaining warranties and services.
• Sales process management: Write sales orders, secure deposits, and process paperwork in accordance with established business policies. Maintain a strong focus on customer satisfaction.
• Training and reporting: Attend all sales meetings, modular training sessions, and refresher courses that introduce new products. Inform the Sales Manager or Branch Manager if additional training is required. Provide sales management information by completing reports.
• Financial oversight: Ensure monthly overdues do not exceed the agreed target.

Required skills to be successful

• Experience: 3+ years in a commercial vehicle sales role at a dealership, with mandatory experience in medium and heavy duty trucks sales in the UAE.
• Education: Bachelor's degree or equivalent experience.
• Technical skills: Strong PC skills, including proficiency in Excel and Microsoft Office products.
• Sales acumen: Proven track record of exceeding sales quotas and goals. Excellent selling, communication, and negotiation skills.
• Customer service: Outstanding customer service experience and strong communication skills.
• Attention to detail: Keen attention to detail with a commitment to solving complex problems.
• Personal attributes: Outgoing and service-oriented attitude, solid time management, and analytical skills. Goal-oriented self-starter with the ability to thrive in a fast-paced and sometimes high-pressure work environment.
• Teamwork: Willingness to work independently and as part of a team.
• Licensing: Valid UAE driving license.

About the team

You will be joining a dynamic and supportive team that values collaboration and customer satisfaction. Our team is dedicated to providing top-notch service and building long-lasting relationships with our customers. We work closely with various departments to ensure a seamless sales process and continuous improvement.

What equips you for the role

• Experience: Previous experience in commercial truck sales or truck equipment sales is preferred.
• Local knowledge: Experience within the UAE market is essential.
• Skills: Strong PC skills, excellent communication, and negotiation abilities.
• Attributes: A goal-oriented mindset, attention to detail, and the ability to work both independently and as part of a team.

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia, and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing, and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers — right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment.

What keeps the company moving forward is a 9,000-member strong team, with inspiring possibilities for growth throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.