Sales Coordinator

Job description / Role

Sales Coordinator

As a Sales Coordinator you will work in close collaboration with Sales and Reservations teams, you will manage the admin and general aspects of Sales team.This is a great chance to join a diverse team of pro-active, curious and creative professionals who master the fine art of welcoming, connecting and serving others.

What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
- Assisting in establishing a database for groups and social media events
- Generates leads through database to support the F&B Operations
- Maintain clear and easy to find reference/ filing system
- Ensure all correspondences are standardized and high quality remained
- Provide administrative support for the DOSM, Sales Managers
- Carries out special project as assigned
- Ensure adequate stocks of office supplies and initiates requisitions for approval.
- Periodically update mailing address for existing corporate accounts and other database
- Monitoring system for attendance, annual leave, public holidays and sales calls.
- Ensure smooth inter-departmental communication channel to get messages/ information clearly received or disseminated.
- Works side by side with Sales Managers, Reservations, Revenue and Front Office to make sure that group bookings and requests are met.
- Actively interacts with personnel from other departments to ensure guest satisfaction.
- Takes full responsibility on updates of sales managers company details as provided.
- To provide weekly, monthly and annual reports if required.
- Assist in preparation of Corporate Agreements and group contracts.
- Assist in update and uploading production and contracts in ASA.
- Attend daily line-ups and communicate daily challenges with the rest of the team.
- Ensures that sales personnel are updated with client enquiries and requests.
- Handles confidential documents, including accurate personnel file status of the department's employees, with strictest confidence.
- Assist on travel preparations and scheduling for DOSM & Sales Managers
- Prepares the Group Materialization/Cancellation Report on a monthly basis.

Requirements

Your experience and skills include:
- Confident OPERA user
- You will work as part of the sales teams and as such, you will be expected to provide help towards individual reservations related tasks and sales activities
- Excellent communication skills
- Computer literacy
- Business English

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.