Sales Coordinator

Job description / Role

About the role

We are looking for a highly organized and proactive Sales Coordinator to join our Sales team. This role is critical in removing operational bottlenecks, streamlining onboarding processes, and enabling our sales reps to focus on what they do best—building relationships and closing deals. As a Sales Coordinator, you’ll be the backbone of our sales operations, ensuring data accuracy, smooth inter-team collaboration, and fast partner go-lives.

Key responsibilities

1. Operational & administrative support
Manage Salesforce records, validate internal system submissions.
Own lead validation and pipeline hygiene to ensure sales reps engage only with qualified leads.
Monitor onboarding cases and coordinate with internal teams to ensure efficiency.
Maintain internal trackers and resources for the Sales team.

2. Onboarding & quality assurance
Ensure accurate menus, coverage areas, pricing, and images are uploaded for all new partners.
Guarantee consistency and quality checks across all onboarded brands.

3. Data & reporting
Prepare daily performance logs and dashboards to support sales decisions.

4. Team support & collaboration
Coordinate with cross-functional teams proactively to resolve blockers.
Contribute to research projects such as brand mapping, cloud kitchen analysis, and market segmentation.

What we’re looking for

1–3 years of experience in sales support, operations, or coordination (FMCG, tech, or food delivery preferred).
Strong knowledge of CRM systems (Salesforce preferred) and Google Suite.
Excellent organizational skills with the ability to handle multiple priorities.
Detail-oriented, with strong problem-solving and follow-up skills.
Collaborative team player who can work effectively across departments.
Comfortable working in a fast-paced environment with tight SLAs.

What we’ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:
Work and learn from great minds by joining a community of inspiring colleagues.
Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
Explore new opportunities to learn and grow every day.
Work 4 days a week in office and 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Company

We are a brand that aims to simplify people's lives by revolutionizing the transportation industry. A brand that strives to inspire everyone it interacts with, and supports every single person who dares to believe. #BeCareem

Careem is the MENA region's leading ride-hailing service and newest Tech Unicorn. With 30% monthly growth, we now operate in 50+ cities across 11 countries and host over 6 million users. With our recent Series D funding success, we are positioned on the cusp of significant scale and well on target to deliver our goal of creating one million jobs in the region by 2018.