Sales Coordinator | Financial Services| Orient Insurance PJSC

Job description / Role

Sales Coordinator - Dubai | Financial Services| Orient Insurance PJSC

Job description

The successful candidates will be responsible to support sales representatives, coordinating sales activities, and maintaining good relationships with customers. Also, supporting sales, coordinating with other departments, handling administrative duties, and retain renewal business to achieve and exceed the company's business and operational objectives in a profitable manner consistent with high standard of professionalismand client satisfaction.

What you will do:
- Assisting the sales team to improve their productivity by contacting clients to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material
- Attending calls, emails, and messages when sales representatives are unavailable, answering customer queries, updating them with the policy status
- Ensuring placement of policy, underwriting and claims are processed according to customer requirements, and all are accurate and delivered on time
- Collaborating with other departments (Renewal, retention & UW) to ensure sales, marketing, queries, and deliveries are handled efficiently
- Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department
- Attending meeting with the client/customer along with the BDM's

Required skills to be successful:
- Good communication skills and analytical ability
- Strong sales & Excellent customer service skills
- Strong interpersonal & analytical skills
- Attention to details
- Strong skills in MS office (Excel, Word, PPT) Outlook and internet application
- Proactive and self-motivated
- Time management and focused delivery of deadlines
- Ability to perform under pressure & perform multiple tasks simultaneously

What equips you for the role:
- Minimum Required - Bachelor's Degree (Commerce/Science / Arts / Business Administration)
- Having over 3 years of work experience in the field as Sales coordinator position or handling similar job responsibilities.
- Ability to prioritize workload in meeting deadlines and agreed TAT

About Orient Insurance PJSC:

Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The Company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman and Bahrain.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.