Job closed
Ref: RP719-67
Job description / Role
The Sales Coordinator is responsible to support and assist the Sales Managers in their daily functions as well as to ensure the efficient functioning of the sales office.
Company Overview: Fairmont Bab Al Bahr, “gateway to the sea” boasts a prime location at the mainland gateway to the cosmopolitan city of Abu Dhabi, the capital of the United Arab Emirates. With its strikingly contemporary architecture, this beachfront business hotel offers the highest level of comfort and elegance throughout its 369 guestrooms and suites, including the ultimate exclusive lifestyle hotel experience with Fairmont Gold.
Summary of Responsibilities:
Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:
• Acts as an onsite sales administrative support for the Wholesale & Leisure Team for tasks related but not limited to complimentary stays, accounting matters, weekly and monthly reports and special VIP requests.
• Responds to inquiries from customers and handles all communications in the absence of area sales coordinator personnel
• Entertains, escorts and entertain general inquiries on site inspections and familiarization trips
• Participates in the d.a.r.t. Referral Program by referring business to sister hotels and brands
• Ensures prompt and courteous service is extended to both internal and external customers
• Maintains positive relationships with all guests, tour operators, colleagues and global sales network
• Has a complete knowledge of hotel's services, facilities and FIT contracts and promotions.
• Assists with maintenance of tour operator accounts, contact, activity and business details within Opera S&C according to Fairmont standards
• Prepare, issue and follow up on all contractual agreements and promotional communications
• Maintains current sales and promotional literature
• Coordinates the distribution of pertinent information to all pertinent departments within hotel
• Prepares and disseminates month-end reports
• Provides clerical duties as required (i.e. typing, filing, etc. to assigned sales colleagues)
• Attends all sales meetings
• Maintains an orderly working environment
• Other duties as assigned
Requirements
Qualifications:
• Minimum High School Diploma, Business School and/or Hotel School Diploma preferred.
• Full proficiency in all office procedures and clerical duties
• Computer experience at intermediate to advanced level is mandatory with knowledge of Opera, Microsoft Word, Microsoft Outlook.
• Keyboarding speed of 75 wpm will be an advantage.
• Must be a strong team player, professional and enthusiastic with excellent organizational skills, creativity and be a self starter
• Must be able to work with a team of 6 or more Sales Managers
• Must be able to prioritize, organize and be self-efficient.
• To be flexible on time to meet with a busy sales department/guest needs
• Sales experience in a hotel environment is an asset
Visa Requirements: Please note that you must be eligible to live and work in Abu Dhabi. Fairmont Bab Al Bahr will cover visa costs and flights for selected candidates from place of origin
Living and working in Abu Dhabi:Abu Dhabi, the capital, is the largest of the 7 Emirates which make up the United Arab Emirates, one of the world fastest growing tourist destinations. When you choose to live and work in Abu Dhabi, you will find that we offer competitive salaries, service charge, quality medical benefits, meals and furnished accommodation. There are currently no income taxes in the United Arab Emirates. Abu Dhabi’s heritage is rooted in Islamic traditions and living here will prove to be a unique life experience.
Apply Today: Whether you're launching your career or seeking meaningful employment.
About Fairmont Raffles Hotels International
As a leader in the global hospitality industry, we provide global hospitality expertise and resources that enhance the value of our brands. Our teams are guided by values of Collaboration, Respect, Integrity and Performance. We employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. Known by travelers throughout the globe, some of these world-class hotels include The Fairmont Banff Springs, Raffles Hotel, Singapore, The Fairmont San Francisco and London's famed Savoy Hotel. The company also owns Fairmont Heritage Place and Fairmont Residences, which offer luxury vacation ownership and residential properties.
About the Company
We are thrilled to embark on an exciting new chapter as Fairmont Hotels & Resorts, and our unrivaled collection of iconic hotels including Fairmont San Francisco, Fairmont The Norfolk, Nairobi, Fairmont Banff Springs, London's The Savoy and the Fairmont Peace Hotel in Shanghai, join AccorHotels Group, one of the world's largest global hotel companies. Together, as a global community of hospitality leaders, we remain committed to cultivating a culture in which our colleagues are encouraged to realize their full potential through rewarding experiences and development opportunities. This exciting growth translates into opportunities, not just to better meet the needs of our guests, but opportunities for you to grow your career within our incredible brands around the world!
With our distinctive hotels around the world - and more in development - our global hospitality brand is renowned for its warm, engaging service and unique, culturally rich experiences. Located in some of the world's most unforgettable destinations, Fairmont's unrivalled collection reflects a sense of heritage, sophistication, and social importance. We are also committed to responsible tourism and are an industry leader in sustainable hotel management with our award-winning Green Partnership Program.
We have a 100 year tradition of delivering excellent service in some of the most iconic properties in the world. Our focus on service begins with selecting talented individuals who embody our Brand Promise: Turning moments into memories for our guests