Sales Coordinator - Russian Speaker

Job description / Role

Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world's largest manmade island and archipelago.

This luxurious five-star hotel with 391 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.

The property is set to open in the fourth quarter of 2021.

When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests.

Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.

Reporting to the Director of Marketing, responsibilities and essential job functions include but are not limited to the following:

KEY ROLES & RESPONSIBILITIES

- Under the guidance of the Director of Marketing, assist in developing collaterals required to support the hotel commercial process. This will range from hotel brochures, collaterals but not limited to photoshoots, filming, site tours and the raising of necessary documentation to specific promotional requirements
- Maintains high level of knowledge of the Raffles product and its brand guideline.
- Maintain good relationships with counterparts at other Raffles Hotels & Resorts and Accor regional offices; promote Raffles The Palm in other Raffles properties whenever possible
- Work in line with marketing plan and work closely with Digital Marketing for its digital exposure
- Complete all assigned paperwork within a timely manner
- Monitors and maintains media schedules as well as prompt settlement of invoices
- Upkeeps strategic partnerships with external parties, such as banks and media companies
- Monitors competitors' activities and market intelligence and be-proactive
- Fosters strong media relations & generate media coverage
- Organises and supervises photography and videography for the hotel, collateral, advertising and ensures the hotel has a comprehensive master photo library for all advertising, seasonal campaigns and public relations activities.
- Monitors competitors' activities and market intelligence and be-proactive
- Fosters strong media relations & generate media coverage
- Coordinate the design agencies in line with brand essence
- Preparation of digital banners with the related agencies to be used in digital campaigns
- Liaise with appointed agencies, supplying a written brief outlining the specific objectives, target market and any additional information as required and ensuring that the stakeholders are kept aware of all progress in line with brand essence
- To collate and develop the monthly reports
- Administer the Marketing operations budget; support development of marketing budgets. Maintenance of all financial tracking documents
- Serve as the hotel's primary brand ambassador, ensuring that brand guidelines are followed
- Execute the marketing campaigns in conjunction with the Sales, Spa, Food & Beverage departments to ensure profit growth and brand exposure
- Execute the hotel's advertising plan and promotional activities
- Oversee the hotel's creative agency to develop all marketing collateral, promotional pieces, and advertising campaigns
- Work with digital marketing to develop compelling consumer and media content
- Verifies all advertising for the hotel in digital channels is in alignment with brand voice
- Assisting with proof checking and layout decisions for collateral pieces as per brand guidelines
- Support the execution of marketing focussed events and be present on the occasions.
- Other marketing related task requests by the DOM

PERSONAL ATTRIBUTES

- Excellent understanding of luxury market
- Excellent understanding of all hotel departments
- Professional presentation skills
- Analytical capabilities required
- Understanding and support development of budgets
- Must have strong interpersonal skills with attention to details
- Strong written and verbal communication skills
- Strategic thinking combined with the ability to move strategy to action
- Problem solving skills
- Self-motivated, creative and confident, with a highly energetic personality
- Creative, independent, and manages stress gracefully
- Ability to meet deadlines consistently
- Proactive and taking initiative
- Must be organized and ability to work and follow systems and procedures
- Must be adaptable to change of strategy, ideas, systems etc.
- Must be guest service oriented
- Proficiency in organizational planning with the ability to multi-task

Requirements

EXPERIENCE & QUALIFICATIONS

- Minimum 2 years ' experience in marketing, public relations or related professional area
- An experienced communications expert, a dynamic and self-driven, creative individual
- A passionate individual with experience in marketing; traditional & digital; as well as e-commerce
- Strong luxury hotel background / luxury lifestyle brand background is preferred
- Fluency in English and Russian , written and spoken

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.