Sales Executive

Job description / Role

Sales Executive

Through your motivation and passion. You maintain a high level of exposure for the hotel through direct sales, telephone, fax, and written communications. Provide service that is sincere, warm and enthusiastic, ensuring guests'/residents' satisfaction at all times.

What is in it for you:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- Ensures comprehensive and complete coverage of own portfolio covering all departments and accounts' management for a comprehensive client servicing, achieving targets and maximum productivity
- To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
- To generally promote and ensure good inter-departmental relations
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
- To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
- Maintains professional business confidentiality.
- Adhere to Company and Hotel rules and regulations at all times.
- Good knowledge of Microsoft Office and Microsoft outlook. Uses technology available for reports, communication and client correspondences.
- Flexible to adapt to sudden increase in working hours as per business needs
- Arranges site inspections of hotel and lunches and dinners.
- Attends major corporate functions and promotional events (i.e. exhibitions) and promotes sales (rooms, catering and other facilities and services) for the hotel.
- Ensures that selling strategies are adhered to during negotiations and up selling opportunities whenever possible
- Establishes and maintains files of major accounts and assists Assistant DOS in maintaining the accounts management system.
- Ensures that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
- Disseminates sales related information to other departments as appropriate.
- Maintains close communication with the Events Management Team in the negotiation process of their accounts.
- Follow up with the Events Management Team after the post - event meeting with Thank You calls and send Thank You Letter
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.
- Reviews direct competition and conducts regular research.
- Closely monitors accounts revenue and business production for the corporate accounts.
- Disseminates sales related information to other departments as appropriate.
- Updates the Director of Sales on the negotiation event / progress of each group.
- Ensures that the response to any business request is actioned within 24 hours
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.
- Maintain an up to date account and contact database and details in property management system
- Disseminates sales related information to other departments as appropriate.
- Updates the Director of Sales on the negotiation event / progress of each group.
- Ensures that the response to any business request is actioned within 24 hours
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position.
- Maintain an up to date account and contact database and details in property management system.

Requirements

Your experience and skills include:

- Relevant sales experience is an asset
- Strong interpersonal and problem solving abilities
- Must have a Bachelor's Degree
- Must have minimum 2 years' experience in a similar role, within an international brand
- Excellent English Language / additional language will be an advantage
- Professional presentation
- Must have an experience in hotel apartments.

Your team and working environment:

- Dynamic working environment.
- Defined development career path.
- Friendly and supportive team

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.