Sales Executive

Job description / Role

Job description

We are currently seeking passionate and dynamic guest-focused sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a sales executive, you are responsible for implementing all sales activities and maximizing business opportunities in your specific area of responsibility under general guidance and supervision. The role involves generating and maintaining customers of defined accounts and areas through sales activities like face-to-face sales calls, telephone calls, or entertainment and will include key responsibilities such as:

• Maintain a high level of exposure for the hotel through direct sales
• Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts, managerial and departmental executives for comprehensive client servicing, achieving targets and maximum productivity
• Implement and execute all sales objectives and action plans to reach and exceed targets set
• Solicit and serve transient and group business and meetings
• Ensure that selling strategies are adhered to during negotiations and maximize upselling opportunities whenever possible
• Ensure comprehensive and up-to-date knowledge of propertiesu2019 unique selling points, features, amenities, services, and policies
• Formulate corporate offer letters and yearly contracts and any other required business correspondence
• Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone, and/or direct mail

Skills, education, qualifications & experiences

You should preferably hold a degree in sales and marketing and have a minimum of two years postgraduate work experience in a similar position. Good computer skills and a perfect command of English are a must.

Knowledge & competencies

The ideal candidate will be a vibrant and innovative individual. You will be able to work independently and promote at all times the brand image and market status, as well as maintain accurate documentation and account records on all clients assigned, while possessing the following additional competencies:

• Understanding hotel operations
• Effective communication
• Planning for business
• Supervising people
• Understanding differences
• Supervising operations
• Teamwork
• Adaptability
• Customer focus
• Drive for results