Sales Executive

Job description / Role

• Ensure high levels of customer satisfaction through excellent customer service
• Assess customers’ needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve personal and boutique target on a monthly, “Go the extra mile” to drive sales
• Remain knowledgeable on products offered and discuss available options
• Team up with co-workers to ensure proper customer service
• Maintaining and developing relationships with customers
• Assuring Products sales according the quota and boutique directives
• Gathering market and customer information and providing feedback on future buying trends
• Presenting the product or service in a structured professional way face to face
• Representing the brand at trade exhibitions, events and demonstrations
• Liaising with main supplier to check on the progress of existing orders
• Respecting the boutique procedures about Purchases orders, customers’ sales
• Recording sales and order information and sending copies to the sales office
• Gaining a clear understanding of customers and requirements
• Making accurate, rapid cost calculations, and providing customers with quotations
• Attending team meeting and sharing best practice with colleagues

Requirements

Arabic Speaking Female
• Proven work experience as a Retail Sales associate, Sales representative or similar role. Hospitality background is a plus.
• Understanding of sales principles and customer service practices
• Proficiency in Arabic and English
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• The ability and desire to sell
• Strategic sense, pro-active, customer focused individual with strong analytical skills
• Strong commercial awareness
• Resilience and the ability to cope with rejection
• A high degree of self-motivation and drive, personal attributes of integrity skills
• The ability to work both independently and as part of a tem
• Reflective person, attentive to people, enthusiastic, and with sense of responsibilities
• Knowledge of the software applications (MS Office, Outlook, Messenger, Specific Retail System)
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts
Gender Preference: Female
Nationality Preference: Arabic
Age Range: 20 - 30
Current Location: UAE
Language Fluency: English and Arabic

About the Company

Forrey & Galland is the luxury chocolatier well-renowned for its creativity and innovation, particularly in crafting products that combine French chocolate making know-how with flavors originating from the region. Produced locally to ensure freshness, the chocolates and macaroons are intricately handmade to infuse the desired flavor. The difference in taste that results is unmatched! As a testament to the luxurious experience that is a result of the products, Forrey & Galland was awarded the coveted title of Best Luxury Chocolates by Gulf Connoisseur in 2010 as well 2013. In line with its haute-couture philosophy, its packaging is also carefully handmade to guarantee impeccable finishing and quality. Forrey & Galland is very proud to boast as its clients five-star hotels, private airlines and VIP corporations.