Ref: SP373-02

Job description / Role

Employment: Full Time

Marketplace WEE is a tech e-commerce startup that raises the standard for delivery speed from Next Day to Next Hour.

We save the time of purchase from the moment of choosing goods, with the help of adaptive delivery, until the moment the client receives the order within 1-2 hours of any goods that we wear, eat and use in everyday life.

We are seeking a dynamic and motivated Key Accounts Manager who will manage to the recruiting and development of strategic selling partners. We are looking for a seasoned account manager to support our growing Account Management team.

Key Accounts Manager is responsible for driving Selling Partner business growth and delivering a positive experience through the program.

The key responsibilities are as follows:

Selling Partner Support and Business Growth:
- Identify, prospect and recruit the highest-potential (strategic) merchants
- Be a business partner for new sellers providing them with data-driven insights and advice to optimize their success
- Work closely with new sellers, educating them about WEE’s high standards of Delivery and Customer Experience
- Educate and Enable sellers to learn and master WEE's tools and systems so they may become self-sufficient in handling their catalog, inventory and performance efficiently and to the required standards
- Learn and understand the specificities of your categories to spot popular brands, trends, seasonal items and pricing to best tailor your pitch and advice to sellers
- Track and report business development results, analyze data, interpret reports and information

Selling Partner Relationship Management:
- Build strong relationships with Selling Partners; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions.
- Monitor Selling Partner satisfaction survey results or Anecdotes to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate.

Program Process Excellence:
- Collaborate with other internal departments to support the improvement of tools and processes.
- Identify, quantify, and define feature enhancements and new products to improve our service offerings based on customer feedback, data analysis.


- 3-5 years of experience in account management, category management, sales/business development
- Experience communicating and presenting to senior leadership
- Proven track record of leading large accounts
- Strong organizational and workload management skills including prioritizing, scheduling, time management, and meeting deadlines
- Strong critical thinking and analytical
- Proficient in Word, Excel, Outlook and PowerPoint.
- Driving license and car.

About the Company

We are not just a service, we are an ecosystem for those who prefer comfort and value their time. Everything you need is now more than affordable. The largest range of products from Darkstores with delivery in 15 minutes - here and now. We work with major market players who help us to create a versatile online store with different categories: electronics and media, toys and hobbies, furniture and appliances, household goods, home appliances, personal care products, food and restaurants. Our mission is to save your time for more important things. Get things done and have fun, and we will take care of express delivery of the things you need for life.

We have created a speed service that provides not only a comfortable life for people, but also supports small and medium-sized businesses, opening up a new sales channel. All in one place - it is accessible and convenient. Now you own the most important thing - time.

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Sales Manager salaries in Dubai

Average monthly compensation
AED 13,000

Breakdown available for industries and years of experience