Sales Manager - Leisure

Job description / Role

Summary

At Hyatt Centric Jumeirah Dubai, we offer a vibrant and dynamic work environment that celebrates individuality, creativity, and innovation. Join a team that is passionate about hospitality and delivering exceptional guest experiences.

Hyatt Centric Jumeirah Dubai is seeking a driven and results-oriented Sales Manager with a strong background in the leisure segment, focusing on the CIS and European markets. The ideal candidate will be responsible for developing and maintaining strong relationships with key travel partners, driving leisure bookings, and contributing to the hotel's revenue growth from these important feeder markets.

Key Responsibilities:

• Identify and develop business opportunities within the CIS and European leisure markets to maximize revenue.
• Build and maintain strong relationships with travel agencies, tour operators, DMCs, and online travel partners.
• Proactively source new accounts and expand the hotel's presence in key leisure markets.
• Support the execution of promotional campaigns and sales strategies tailored to the CIS and European markets.
• Stay updated on market trends, competitor activities, and customer needs to maintain a competitive edge.
• Conduct regular sales calls, client meetings, and site inspections to promote the hotel and secure business.
• Maintain close communication with travel trade partners to drive repeat business and strengthen partnerships.
• Represent the hotel at relevant industry events, trade shows, and sales missions in CIS and European feeder markets.
• Assist in achieving and exceeding individual and team sales targets.
• Collaborate with the revenue and marketing teams to optimize pricing and promotional strategies.
• Provide regular reports and insights on market trends, competitor performance, and business opportunities.
• Work closely with the Associate Director of Sales and the wider sales team to align strategies and objectives.
• Ensure compliance with Hyatt brand standards and sales policies.
• Support the department with administrative tasks, contract negotiations, and client correspondence as needed.

Qualifications & Requirements:

• Minimum 3-5 years of experience in hotel sales, with a strong focus on the leisure segment.
• Experience in handling business from the CIS and European markets is preferred.
• Strong network of travel trade partners, tour operators, and agencies in these regions.
• Excellent negotiation, communication, and relationship-building skills.
• Proficiency in English; Russian and/or an additional European language is a strong advantage.
• Bachelor's degree in Business, Hospitality, or a related field preferred.
• Familiarity with sales systems (e.g., Opera, Delphi, Salesforce) and Microsoft Office Suite.
• Willingness to travel as required for sales trips, trade shows, and client meetings.

About the Company

Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.