Sales Operations Executive

Chalhoub Group

UAE

Ref: GP285-1000

Job description / Role

Employment: Full Time

- Sales Operations Executive - Chaumet
- Position based in Dubai

Main Responsibilities

- Chaumet is looking for a Sales Operations Executive for a permanent contract based in Dubai.
- As part of the Middle East Sales Department (retail and wholesale), you will report to the Retail Operations and Sales Manager and work in close collaboration with the store managers and wholesale distributors of the Middle East network.
- You will be of key operational and strategic support of a network of 3 boutiques and all wholesale points of sale in the region. Among your main responsibilities you will find:
- Retail and Wholesale Operations coordination
- Reporting on commercial performance in the area (daily/monthly sales, analysis)
- Responsible for the "Retail Excellence" project (best practices to be generalized in all points of sale)
- Follow-up on sales incentives
- Organization of seminars and trainings of the management team in the zone
- Retail operations: frequent visits of the points of sales to ensure that the instore physical space is tidy and organized, making sure that all material aspects are met to reach performance and excellence goals.
- High Jewelry coordination
- Coordination of the special orders
- You will be in charge of the rotation of the pieces among the points of sales
- Control of the payments and dates of invoicing
- In-store presence during High Jewelry events will be required
- Retail processes referent in the Region
- For the retail coordination software / headquarters interaction and reporting tool
- For the new clienteling tool (digital)
- For retail training (Signed Chaumet, High Jewelry, CRM, etc. )

Operation:

- Coordinating with legal department
- Coordination with admin department for Insurance renewal
- Submission of Mall permits
- Coordination with contractors and service providers for maintenance
- Coordination with all departments when any project on going

Requirements

Profile:

- A minimum three years of similar experience in the retail and/or wholesale business
- You are comfortable with the numbers and master the Office Pack very well
- Fluent English
- Strong sensibility for jewelry and watchmaking
- Rigorous and autonomous, you have the ability to handle multiple tasks simultaneously
- Priority setting skills
- Business acumen
- Very good interpersonal skills and a strong team spirit

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.

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Operations Executive salaries in UAE

Average monthly compensation
AED 5,500

Breakdown available for industries, cities and years of experience