Sales Operations Manager - Real Estate Developer

Job description / Role

The Sales Operations Manager will oversee and optimize all sales support functions, including processes, logistics, reporting, and compliance, to enhance efficiency and drive growth in UAE and international real estate markets. This role requires strategic leadership, process improvement, and collaboration with senior management to align sales operations with business objectives.

Client Details

The client is a leading real estate developer with a strong presence in the UAE and international markets, specializing in residential projects. They focus on delivering high-quality developments while maintaining operational excellence and market leadership.

Description

* Oversee all aspects of sales operations, including systems, logistics, pre- and post-sales processes, events, and reporting.
* Develop and implement operational strategies to support sales objectives and business plans.
* Lead the sales operations support team, establishing clear goals and fostering a high-performance culture.
* Improve sales processes and operational efficiency to enhance overall performance.
* Work closely with senior management to align sales operations with broader company goals.
* Supervise property showings, client meetings, and transaction processes to ensure a seamless customer journey.
* Act as the escalation point for complex issues, providing strategic solutions.
* Ensure compliance with internal policies and industry regulations.
* Identify areas for improvement in sales operations and implement solutions to enhance efficiency.
* Define and track key performance metrics to measure the success of sales operations.
* Collect and analyze customer feedback to enhance service quality and customer experience.

Job Offer

* Competitive salary and benefits package.
* Opportunities for professional development and career advancement.
* Leadership role in a reputable real estate developer.
* Chance to influence strategic initiatives and drive company growth.
* Dynamic work environment with exposure to international markets.

Qualifications & Experience

* Minimum 10 years in sales operations, with a focus on residential real estate in the GCC region.
* At least 2 years in a leadership role.
* Real estate/development.

Skills & Competencies

* Strong analytical and problem-solving skills.
* In-depth knowledge of the UAE real estate market.
* Excellent presentation and communication skills (verbal & written).
* Team-oriented mindset with a focus on achieving sales targets.
* Ability to convey information effectively to diverse stakeholders.

Education

* Bachelor's degree in Business Administration, Finance, or a related field.

About the Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.