Sales Representative

Job description / Role

We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 60 years

As we continue to grow, it's our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.

Our passionate teams drive our vision forward, without them, we couldn't create luxury experiences for our customers. Through opportunities, development and support, we empower each and every employee to achieve their career goals - and beyond. It's an exciting journey we're on, and one you could be part of.

The Sales Representative is the point of contact for the customer and handles the distribution of the brand or set of brands within assigned outlets. The sales representative is responsible for building and maintaining strong professional relationships with clients, ensuring visibility, achievement of sales targets and delivery of high quality customer service to the existent and potential clients. He/ she is also responsible for collection of receivables and is the key source of information for movement of goods/brand and as one of the responsibilities is to bring back market feedback.

Main Responsibilities

Sales Focus and Collections

- Conduct intensive and structured prospecting of new clients to identify and develop new accounts
- Introduce the company's profile and communicate the selection of products available
- Focus on increasing the sales and supervise the sales process by follow up on orders, deliveries and collections
- Provide market feedback to the Sales Manager regarding movement of goods / brands
- Ensure payment of receivables in a timely and diplomatic fashion
- Spot and Seize commercial opportunities.

Customer Focus

- Build and maintain effective customer relationships in order to build strong loyalty
- Handle and respond to existing products queries from clients quickly, effectively and accurately
- Provide customers with the appropriate selection, sampling of products in response of their inquiries and provide quotations accordingly
- Anticipate the clients needs and provide appropriate solutions to meet these needs.

Product Knowledge

- Stay abreast of the market conditions and trends in the field pertinent to brands / products.

Requirements

Previous Experience

- 1-2 Years experience in a similar Commercial role

What we can offer you

We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.

Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.

Amazing benefits

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.