Posted
Ref: HP698-16999

Job description / Role

Job Type
Full Time
Job Location
Abu Dhabi, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Sales - Retail
Company Industry
Retail

Company Overview

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the Role

The Sales Supervisor coordinates and oversees the effective management of the shop floor covering sales and operations, acting as a link between the sales staff and store management. The role is pivotal in supervising staff activities, promoting client relations, and ensuring the operational integrity and customer service standards of the store are upheld. Through leadership and coordination, the Sales Supervisor supports store objectives and business targets, while maintaining the brand's reputation and quality.

What You Will Do

Client and Business Development
  • Support the team in building long term client relationships, leveraging the different clienteling tools.
  • Enhance the 'client state of mind' amongst the team.
  • Ensure the team has extensive knowledge of products.
  • Support store management in achieving business objectives, projects, and initiatives, including reporting, sales analysis, and product training.
  • Selling & Floor Management
  • Effectively oversee the shop floor to ensure maximum floor coverage during peak trading periods.
  • Act as a role model demonstrating sales leadership to the team.
  • Operations
  • Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, and securing facility.
  • Accurately process all POS transactions and inventory functions such as transfers, receiving, repairs, and damages to maintain inventory integrity.
  • Adhere to loss prevention policies and operational procedures.
  • Leadership Presence
  • Demonstrate exemplary performance across all functions.
  • Resolve customer complaints, exchanges, and inquiries effectively.
  • Serve as a liaison between staff and management regarding potential performance concerns.
  • Propose and implement action plans to optimize store processes and organization.
  • Educate the team on sales plans, personal sales goals, and KPIs.
  • Other Responsibilities
  • Be an ambassador of the brand's culture, quality, and know-how.
  • Ensure store presentation standards are achieved and maintained.
  • Required Skills to Be Successful

  • Ability to build and maintain long-term client relationships.
  • Strong leadership and team management skills.
  • Proficiency in POS systems and inventory management.
  • Excellent communication skills in business English.
  • What Qualifies You for the Role

  • High school education or equivalent preferred.
  • Minimum 6 months to 1 year of experience in the retail or hospitality industry as a senior sales associate or supervisor.
  • Good command of business English, both written and verbal.
  • Proficiency in computer skills, including Outlook, Excel, and SAP, as well as detailed report analysis skills.
  • Strong numeracy and literacy levels.
  • Candidate Experience

    We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

    Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.

    As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

    About the Company

    Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

    The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

    The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

    Similar jobs you may be interested in
    Van Sales Supervisor - Traditional Trade Easy Apply
    RTC-1 Employment Services
    Dubai 4 Dec
    Sales Supervisor Easy Apply
    Hashemizadeh
    Dubai 27 Sep
    Sales Manager- Secondary Easy Apply
    Novel Insight Property
    Dubai 9 Dec
    Sector Sales Manager CHR Easy Apply
    Giza Systems
    Cairo 3 Dec
    Sales Manager - Office Furniture Easy Apply
    Cross Recruitment
    Abu Dhabi 1 Dec
    Job Alerts by Email
    • Personalised updates on latest career opportunities
    • Insights on hiring and employment activity in your industry
    • Typically sent twice a month
    Sales Supervisor salaries in Abu Dhabi

    Average monthly compensation
    AED 5,500

    Breakdown available for industries and years of experience