Salesforce Administrator

Alaan

Dubai, UAE

Ref: PP000-42468

Job description / Role

Job Type
Full Time

Job Location
Dubai, UAE

Nationality
Any Nationality

Salary
Not Specified

Gender
Not Specified

Arabic Fluency
Not Specified

Job Function
IT - Software & Web Development

Company Industry
IT, Software & Internet Services

About Alaan

Alaan is the Middle East's first AI-powered spend management platform, built to help businesses save time and money. Our all-in-one solution combines smart corporate cards, real-time expense tracking, AI-powered automation, seamless accounting integrations, and deep financial insights—designed to simplify finance operations and maximize control over company spend.

Founded in 2022, Alaan is already the trusted partner of over 2,000 leading businesses across the UAE and KSA, including G42, Careem, McDonald's, Tabby, Al Barari, Rove Hotels, Rivoli, and CarSwitch. Together, our customers have saved over AED 100 million with Alaan.

In just three years, Alaan has become the #1 expense management platform in the Middle East—and we've done it while becoming profitable.

Backed by Y Combinator and top global investors—including founders and executives of leading startups—Alaan is built by a world-class team from McKinsey, BCG, Goldman Sachs, Barclays, Zomato, Careem, Rippling, and other high-growth companies.

We're not just building software. We're reimagining how finance works for modern businesses across the region.

About the role

We are seeking a skilled and proactive Salesforce Administrator to manage, enhance, and optimize our Salesforce platform. The ideal candidate will ensure the system is configured to meet business needs, support end users, maintain data integrity, and implement solutions that drive efficiency and growth.

What you'll do

Serve as the primary system administrator for Salesforce, managing day-to-day operations, user support, and configuration.

Create and maintain custom objects, fields, workflows, validation rules, reports, and dashboards.

Manage user accounts, profiles, roles, and permissions to ensure secure and appropriate access.

Maintain data quality by monitoring, cleaning, and importing data when required.

Work with stakeholders to gather requirements and translate them into Salesforce solutions.

Monitor system performance, troubleshoot issues, and implement best practices.

Stay updated on Salesforce releases, features, and best practices, and implement relevant enhancements.

Provide training and documentation to users to improve adoption and efficiency.

Collaborate with cross-functional teams (sales, operations, finance, etc.) to streamline processes through Salesforce.

What we are looking for

Proven experience as a Salesforce Administrator (2+ years preferred).

Updated Salesforce certifications.

Strong understanding of Salesforce best practices, security model, and data structure.

Experience with data management, reporting, and automation tools within Salesforce.

Excellent problem-solving, communication, and stakeholder management skills.

Ability to work independently and manage multiple priorities.

What's in it for you

Contribute to building the Middle East's most beloved fintech brand from the ground up.

Benefit from a role with significant ownership and accountability.

Thrive in a flexible hybrid culture with ample work-life balance.

Participate in exciting offsite events.

Competitive salary and equity.

Enjoy additional perks like travel allowances, gym memberships, and more.

Get personalised updates on latest vacancies

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