School Receptionist

Job description / Role

Job overview

Dubai British School, Jumeira are currently recruiting for a number of administration professionals to become members of the admin team for the 2025-2026 academic year.

This is a rare and exciting opportunity for suitably qualified professionals who are passionately innovative, cognitively agile and committed to continual professional learning.

Successful candidates will become part of the team at DBS Jumeira and will be expected to embrace and live out our vision of “Enjoy, aspire, achieve” whilst continually supporting the growth and development of our learning community within the world class facilities of the school.

Our school is a place in which the learning of everyone is paramount to our day-to-day actions. We are an inclusive school that believes that all children can achieve when they are surrounded by caring, dedicated, hard-working professionals.

Our school

Dubai British School Jumeira is part of the Taaleem family of schools and will offer an exceptional learning experience for more than 1600 students aged between 3 and 18 years of age. The school is unique in many ways and has been built to the highest specifications with the 21st century learning needs of students in mind.

Facilities include a state-of-the-art performing arts theatre; radio station; large, light and airy classrooms; an 8-lane 25-meter swimming pool with training pool; large sports field with tennis courts, shaded outdoor learning spaces, innovation lab and food technology room.

Our multi-cultural environment offers an exceptional combination of the best of a well-rounded British education delivered within a truly international community. In the pursuit of the highest academic standards, we provide a caring and supportive atmosphere, which allows children to thrive academically, socially, and emotionally, with each individual talent being nurtured and celebrated.

Our curriculum

DBSJ follows the National Curriculum for England, from EYFS through to GCSE, BTEC and A Level examination courses. The curriculum is significantly enhanced by the local context and culture.

The opportunities that students enjoy outside the classroom are just as important as the main curriculum and we offer an extensive, competitive, and varied extra-curricular activities programme.

Job purpose

Presents a professional first impression to parents, guests and customers visiting the school. Being the first point of contact within the school. Assist with all queries knowledgeably, efficiently and courteously.

Key relationships (internal and external)

All staff, parents, students, external visitors

Key accountabilities

• Welcome visitors to the school and register them, following student protection procedures
• Operate the reception switchboard
• Respond to telephone and email enquiries from parents and public
• Receive parcels and deliveries; ranking outgoing post and arranging special deliveries when necessary
• Use Microsoft packages, particularly Word and Excel, to help support the school’s administrative team
• Assist with all administrative duties such as photocopying, filing, etc.
• Assist in locating students when reported “missing” from class
• Understand data protection and confidentiality
• Create and distribute the school’s daily briefing
• Work to deadlines in a calm and confident manner when under pressure
• Assist with school events such as Parent Open Days and School Performances
• Carry out any such task as shall be deemed necessary to the smooth running of the school
• Perform any other duty upon request

Skills

Person specification

Education: Good general education appropriate to the post

Experience: A minimum of 2 years experience working in a similar field

Competencies:

• Excellent command of the English language, both written and verbal
• Excellent telephone manner
• Highly organised
• Experienced in Microsoft
• Understanding of general reception tasks with excellent customer facing skills
• A multi-tasker able to support the Management Team with administration
• Ability to build personal relationships

Attributes:

• Enthusiastic
• Confident

Taaleem is committed to safeguarding and promoting the welfare of children. At Taaleem, we hold ourselves to a high standard of effective practices in relation to child protection, and we are committed to safeguarding and promoting the welfare of children. We expect all staff to share this commitment.

Successful applicants will be subject to various background checks including receipt of references, proof of relevant qualifications, identification, and police checks, including overseas checks.