Section Sales Supervisor TRENDS - Level Shoes

Chalhoub Group

UAE

Ref: GP285-282

Job description / Role

Employment: Full Time

Retail and Distribution Group based in the MENA Region, in 12 countries, with 12, 000 employees. We operate in the avenues of fashion, beauty and media. We have over 100 entities under our umbrella Group called 'Chalhoub Group'.

JOB TITLE: Section Sales Supervisor - Trends
A
re you currently looking for an exciting sales position within a luxury department store? We are currently looking for an experienced Shop Manager/Section Supervisor to oversee the lifestyle/sneakers section within our Level Shoes department store in Dubai Mall. We are looking for candidates who are passionate about luxury retail and have strong man management capabilities. This role will be reporting to the Section Manager and is responsible for overseeing the team of sales executives to ensure they achieve the sales target, deliver exceptional Guest Experience; and ensure implementation of the company's policies and procedures.

Main responsibilities

Accountabilities
* Delivery of exceptional Guest Experience & building customer loyalty
* Provide exceptional Guest Experience as per the retail guidelines
* Implement the Moments of Truth.
* Inspires the sales team with a strong Passion AND Expertise.
* Makes Guest feel Unique during every interaction.
* Ensure Mystery shopping results are consistently positive & exceeds expectations.
* Ensure that the section is manned at all times & that all the guests are attended to.

Sales Achievement
* Meet the department KPIs as per target
* Participate with the sales executive team in generating sales through high selling techniques
* Coach sales executives on product knowledge & selling skills
* Prepare rosters for sales team for the respective section & share it with the Manager
* Provide qualitative feedback about missed sales opportunities and the previous week's trade to the managers to take appropriate actions.

Visual Merchandising
* Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
* Implement all merchandising as per the brand's visual merchandising guidelines
* Conduct daily walkthroughs to check presentation standards

Store Inventory Management
* Responsible of stock variance in stores
* Participate in cycle counting criteria based on concerns or recurring issues in stores
* Perform spot checks on items based on SORT (SORT - Store Operations Readiness Tick-sheet; it is a daily check-list for the store managers at the opening of the day (30 minutes task) and audit results to measure performance of stores on back store operation KPIs and report performance to Retail Operations Specialist

Requirements

In their endeavor to excellence, the fundamental values all our employees must possess are Commitment, Integrity, Empathy and Flexibility.

* University Degree preferably in Business Administration or Management.
* 3-5 years' experience in fashion retail shop management
* Man management experience of at least 7 staff
* Cross subject knowledge (IT, Sales, POS, etiquette, stock, security, Man management, Cash collection and reconciliation, finance, etc...)

Linguistic Skills
* English: Excellent English skills required
* Arabic: Preferable

Chalhoub Behavioral Competencies
* Customer Focus
* Managing Diverse Relationships
* Operational Excellence
* Effective Communication
* Energy, Drive and Flexibility
* Creativity and Innovation
* Building and Developing a High Performance Culture
* Managerial Courage
* Managing Resources (People, Finance, Data etc.)
* Retail Technical Competencies
* Retail Affinity & Understanding
* Business & Commercial Acumen
* Operational Excellence
* Foresight & Creativity
* Superior Guest Experience
* Organizational Adaptability

We can offer you:
* Future growth opportunities with different business units and multiple brands
* Staff discounts at all participating Chalhoub partner brands
* The chance to live and work in a dynamic regional retail hub

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month
Sales Supervisor salaries in UAE

Average monthly compensation
AED 7,000

Breakdown available for industries, cities and years of experience