Security Manager

Job description / Role

Overview

Join TRYP by Wyndham Dubai for a rewarding career where exceptional hospitality defines every guest's stay. Located in Barsha Heights, TRYP features 650 modern rooms spanning studios to premium suites, catering to business travellers and families alike. As an urban retreat, TRYP has a host of premium facilities, including three dining venues, a co-working space, a fitness centre, and a spa, while various cafés, restaurants and supermarkets can be found within walking distance.

Conveniently located near the Dubai Metro Station and major thoroughfares, TRYP offers easy access to the city's amenities. Additionally, in its pursuit to blend city living with beachfront relaxation, TRYP offers guests complimentary access to Soluna Restaurants and Beach Club on the Palm Jumeirah. Elevate your hospitality career with us and contribute to unforgettable guest experiences in one of Dubai's most dynamic locales.

Job Description

We are lookign out for an experienced and dynamic Security Manager to lead and elevate all security operations at our hotel. This critical role will involve safeguarding guests, staff, and property, fostering a safe and welcoming environment that aligns with the highest standards of hospitality. The successful candidate will bring proven expertise in security management, along with strong leadership, critical thinking, and team development skills. With a strategic and proactive approach, they will enhance our security infrastructure and ensure that protocols evolve to meet emerging risks.

- Design, implement, and continuously refine a robust security framework, including policies, procedures, and protocols, to ensure a safe environment for all guests, employees, and assets.
- Conduct in-depth risk assessments to identify vulnerabilities and devise targeted strategies for risk mitigation.
- Lead, mentor, and manage the hotel's security team, focusing on recruitment, thorough training, performance management, and continuous development.
- Ensure security personnel are equipped with knowledge and skills to handle a wide range of scenarios, from guest interactions to emergency responses.
- Oversee all security technology, including CCTV cameras, access control, and alarm systems, ensuring equipment is operational and maintained regularly.
- Actively monitor these systems, and address technical issues or security breaches swiftly to uphold security integrity.
- Conduct routine patrols across the hotel premises to proactively identify and resolve any security risks, violations, or hazards.
- Work closely with staff to promote a culture of vigilance and awareness throughout the property.
- Respond promptly to any security incidents, such as theft, disturbances, or accidents, ensuring swift resolution with minimal disruption to guests and operations.
- Act as the primary point of contact during emergency situations, leading the response efforts, including coordinating with local authorities if needed.
- Collaborate closely with other hotel departments, particularly Front Office, HR, and Operations, to maintain seamless communication on security protocols, guest concerns, and team initiatives.
- Assist in creating and delivering security-related training for all hotel staff, including evacuation drills and emergency preparedness.
- Establish and maintain strong relationships with local law enforcement and relevant security partners to reinforce the hotel's security network and response capabilities.
- Leverage these connections for joint initiatives, intelligence sharing, and community-based safety programs.
- Lead investigations into security-related incidents, managing documentation, evidence gathering, and case follow-ups.
- Compile detailed incident reports, highlighting key findings, corrective actions, and preventive measures for management review.
- Keep informed about industry trends, emerging threats, and advancements in security technology to continuously improve security measures and enhance resilience.
- Evaluate and propose new security technologies, tools, and procedures that align with hotel security goals.
- Ensure full compliance with all local, state, and federal regulations related to hotel security, as well as industry standards.
- Regularly audit security practices and document compliance with all legal and regulatory requirements.

- Bachelor's degree in Security Management, or a related field (or equivalent experience).
- Proven experience in security management, preferably in a hotel or hospitality setting.
- Strong knowledge of security protocols, procedures, and best practices.
- Familiarity with local laws and regulations related to hotel security.
- Excellent leadership and team management skills.
- Strong problem-solving and decision-making abilities.
- Excellent communication and interpersonal skills.
- Ability to remain calm and act quickly and effectively in emergency situations.
- Proficiency in using security systems and technology, such as CCTV, access control, and alarm systems.
- Ability to work flexible hours and be on-call as needed.
- Certification in security management or relevant industry certifications is a plus.

About the Company

The First Group is a British-owned international property development company based in Dubai. The focus is on delivering innovative overseas property developments and solutions to meet the demands of the international property investment market.

As an emerging property market specialist and one of the region\\'s leading independent serviced residential and commercial building developers, The First Group prides itself on offering clients quality off-plan developments, unrivalled services and pioneering products for the finest investment opportunities in Dubai and the Northern Emirates.

With over 20 years\\' experience in the international property market and unparalleled commitment to excellence in all areas, including construction, design, finish and service, choosing to invest with The First Group offers a reliable and secure investment in one of the world\\'s most lucrative property markets.