Senior Account Executive

Job description / Role

We are seeking an experienced and dynamic Senior Account Executive to join our thriving team in Dubai. This role is perfect for a proactive sales professional who is passionate about building strong client relationships and driving business growth in the BPO sector. As a Senior Account Executive, you will play a crucial role in managing key client accounts and identifying new business opportunities, ultimately contributing to the success of our organization.

Responsibilities:
- Develop and maintain strong relationships with existing clients to ensure satisfaction and retention.
- Identify and pursue new business opportunities within the BPO sector to expand our client base.
- Prepare and deliver compelling sales presentations to prospective clients, showcasing our services and solutions.
- Collaborate with cross-functional teams to ensure seamless delivery of services to clients and resolve any issues that may arise.
- Monitor market trends and competitor activity to adapt strategies and stay ahead in the industry.
- Prepare regular reports on sales activities, revenue forecasts, and market insights for management review.
- Participate in industry conferences, networking events, and other promotional opportunities to enhance the company’s visibility.

- Proven track record of successful sales experience in the BPO industry or related fields.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients effectively.
- Strong negotiation and persuasion skills to close deals and drive revenue.
- Highly self-motivated and goal-oriented with a results-driven mindset.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Proficient in using CRM software and Microsoft Office Suite for managing accounts and reporting.
- Bachelor’s degree in Business, Marketing, or a related field is preferred.

About the Company

Future Tense offers Human Resource solutions to a spectrum of organization across UAE. Future Tense championed the "client delight" concept, where the firm helps institutions to meet their challenging demand of quality human resources in quick time.

We continue to match the client expectations by paying close attention to specifics of the desired positions. We follow it up with meticulous shortlisting to ensure that every candidate interviewed by the client is competent enough for their requirements

Piloting the force at Future Tense is Karuna Agarwal, who brings with her over 10 years rich experience in recruitment and staffing across all levels. With her expertise, we have grown a multi-city clientele and service the HR needs of our clients, with care.

We firmly believe that our clients and candidates both possess unique characters; both need to be aligned for a fruitful and productive relation. We seek to map more than just talent. We believe in mapping characters!